Hammersmith Vacation apartment accomodation with internet access, TV and DVD

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From the owner

  • Apartment
  • 1 bedroom
  • Sleeps 2
  • 4 nights min stay
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Key information

  • 100% refund within 24 hours after booking. See Policies & House Rules
  • Child friendly
  • Car not necessary
  • No pets allowed

From the owner

Sleeps 2. Norfolk House, on Sulgrave Road, is a charming, unusually large one-bedroomed Victorian apartment in the trendy and vibrant village of West London's Brook Green in Kensington Olympia. Available for LONGER LETS at Kensington Property Management.

The apartment has high ceilings, huge windows, is light and airy and is decorated and equipped to a very high standard. The apartment is located in a quiet residential area, on one of the most desirable roads in the area, within easy reach of the amazing new Westfield shopping centre and High Street Kensington.

This unusually spacious apartment has a large living room and an even larger separate dining area with seating for up to four guests. There is a well equipped modern kitchen with fridge, freezer, dish-washer, oven & hob, microwave and full cooking equipment. Norfolk House has a well-proportioned bedroom, with modern king size bed, and plenty of storage space.

There is a newly renovated bathroom with travertine tiling and modern bath and shower handle, and plenty of hot water. Towels and bed linen are provided.

There is a widescreen TV in the sitting room with all freeview channels, and DVD. Also an ipod docking station and free wifi broadband access. The property is cleaned before and after your visit, and there is also a washing machine available. There is security intercom access from the street below.

There are a variety of local shops and pubs around Brook Green, and also a short walk/taxi ride away on High Street Kensington you will find a huge array of world class restaurants and big-name shops. The shopping mega-mall at Westfield (the biggest in Europe) with its extensive retail, restaurant, leisure and transport facilities is also within easy walking distance.

We look forward to welcoming you to your home from home... check us out at Hugo at Kensington Property Management...and 'follow us' on the image sharing app...

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Amenities

Bed & bathroom

  • Bedroom 1: Queen Bed
  • 1 Family bathroom

Families

  • Great for children of all ages
  • No pets allowed

Access

  • Not suitable for wheelchair users

Essentials

  • Wi-Fi available
  • Internet access
  • Central heating
  • Stove
  • Fridge
  • Freezer
  • Microwave
  • Toaster
  • Kettle
  • Dishwasher
  • Washing machine
  • Clothes dryer
  • Iron
  • TV
  • Satellite TV
  • DVD player
  • Linen provided
  • Towels provided

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Interaction with guest

We manage 20 'home from home' beautiful holiday apartments in West London (and a select number of cottages in the Cotswolds). Visit us at Kensington Property Management. And follow us on the image sharing site. We pride ourselves on our warm welcome, personalised service and we will be on hand 24/7 for any information requests or property problems. We love our portfolio of apartments and we are sure you will too… Best wishes, Hugo & Elizabeth
Map

Area

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Availability

Cancellation policy

Full refund

100% refund within 24 hours after booking (provided the stay is at least 60 days away).

Partial refund

50% refund of the amount paid (minus the booking fee*) if cancelled at least 8 weeks before check-in.

25% refund of the amount paid (minus the booking fee*) if cancelled at least 4 weeks before check-in.

No refund

No refund if cancelled less than 4 weeks before check-in.

100% refund100% refund within 24 hours after booking (provided the stay is at least 60 days away).
Booking confirmed
50% refund50% refund of the amount paid (minus the booking fee*) if cancelled at least 8 weeks before check-in.
24 hours after booking
25% refund25% refund of the amount paid (minus the booking fee*) if cancelled at least 4 weeks before check-in.
8 weeks before
No refundNo refund if cancelled less than 4 weeks before check-in.
4 weeks before
Check-in date
* This fee helps us run our secure platform and enables us to provide 24/7 customer support

Things to know

Check in: 15:00 Check out: 11:00
If you have any questions about check-in or check-out times, please contact the owner/manager.

Payment

This rental can only be paid for online through Holiday Lettings using your credit/debit card or PayPal (never by bank or wire transfer).
Damage deposit: ($185.32) £150.00

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Smoking

No smoking at this property

House rules

No smoking please
Please be considerate to neighbours at all times
Please note: Check in is at 3pm. Check out is at 11am.
Please also note: We do not have a 24 hour reception desk for keys and arrivals. It is therefore VERY important that guests communicate any delays in arrival or flight times, either while en route or before that time, so that we can facilitate your arrival and collection of keys. We will NOT be responsible if the keys are not collected at the arranged time

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About the owner

Hugo R.
Average reply time:
2 hours 57 minutes

Calendar last updated:
23 Apr 2024

Years listed:
15

Languages spoken: English, French, Spanish
This property is hosted by a private host (consumer) and not a business. Bookings of their property may not be covered by EU or UK consumer protection laws. However, the Tripadvisor Rentals companies will provide you with the same customer service as with any other stay.

These are the details provided by the business owner.

Business Name

Business Address

Business Telephone

Business Email

Other Applicable Information

Reviews

4.5
Very Good
10 reviews
Excellent
7
Very Good
3
Good
0
Poor
0
Terrible
0
857susannes
Fuerth, Germany

good hotel alternative
Oct 2019

Good location ideally situated while still reasonably close to the centre. Very friendly and helpful contact! Well equipped kitchen, though note I think the beds would be too small for 4 adults unles… More 

27 Oct 2019

This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC. Tripadvisor performs checks on all reviews.

MarcelloAma
Lissone, Italy

Wonderful location - Ottima Soluzione
Aug 2019

L’appartamento è coerente con la descrizione. Pulito e dotato di ogni accessorio in cucina. Si trova. West Kensinghton realmente a 10 minuti a piedi a tre differenti linee metropolitane … More 

19 Aug 2019

This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC. Tripadvisor performs checks on all reviews.

Response from the owner
Dear Marcello ... thanks so much much for such a lovely review, we really appreciate it! You are welcome again any time. Thanks so much and happy rest of the summer to you! all best Hugo

This response is the subjective opinion of the management representative and not TripAdvisor LLC.

Monica Liliana S
Province of Buenos Aires, Argentina

Excelente
Sep 2018

Fue una muy grata estadia,anfitriones de lujo, departamento muy bien equipado ,a unas 7 cuadras de las estaciones de metro,con todo lo necesario muy cerca,muchas gracias

28 Sep 2018

This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC. Tripadvisor performs checks on all reviews.

Response from the owner
Dear Monica ... thanks so much much for such a lovely review, we really appreciate it! You are welcome again any time. Thanks so much and happy onward travels to you! all best Lizzie

This response is the subjective opinion of the management representative and not TripAdvisor LLC.

A Holiday Lettings verified reviewer

Comfy, quiet flat
Sep 2018

Just stayed in this flat which was in a quiet street very close to all amenities. Flat has all you need. Easy to get to tube lines into Central London and to Kew, Richmond and Chiswick - all worth a v… More 

17 Sep 2018

This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC. Tripadvisor performs checks on all reviews.

PAPARIC C

Comme à la maison
May 2018

Petit séjour en famille très agréable dans un endroit joliment décoré, très bien équipé et très chaleureux. Le quartier est calme et acce… More 

13 May 2018

This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC. Tripadvisor performs checks on all reviews.

Response from the owner
Thanks so much Celine for such a lovely review!

This response is the subjective opinion of the management representative and not TripAdvisor LLC.

Review 1-5 of 10

FAQs

How do I find more info about the property?

You can get in touch with Hugo (the owner) through the contact form on this page.

If you’ve already booked, go to Manage your holiday booking to send the owner a message.

What if I have questions before I book?

Send Hugo (the owner) an email through the contact form on this page. Alternatively, if there’s a phone number on this page, you can call them.

How do I contact Hugo (the owner)?

Send an email through the contact form on this page. Or if there’s a phone number on this page, you can call them.

If you’ve already booked, go to Manage your holiday booking to view Hugo the owner's contact details or send them a message.

What's the difference between 'Book your stay' and 'Contact the owner/manager'?

Use the Book your stay form to pay provisionally online and send Hugo (the owner) a booking request. You’ll find out within 24 hours whether they’ve accepted - no money will leave your account before then

Or send Hugo (the owner) an enquiry through the Contact the owner/manager form if you’d like a quote or more info first.

What is a booking request?

When you pay online through the Book your stay form, a booking request is sent to Hugo (the owner). You’ll find out within 24 hours whether they’ve accepted - no money will leave your account before then.

Only bookings paid for through our site are covered by our trusted Payment Protection.

How do I know my booking is safe?

To book this holiday home you need to pay through the Holiday Lettings website. Only bookings paid for through our site are covered by our trusted Payment Protection. This means that in the unlikely event that you’re prevented or denied access to your holiday home when you check in, we’ll offer a full refund for the stay.

Find out more about booking safely.

How do I know what it will cost for my stay?

Simply enter your holiday dates in the Book your stay form to calculate the cost of your stay.
Click Book now to see a full breakdown of the price.

You can also request a quote from Hugo (the owner) through the contact form. The owner will email you the total cost for your dates and a link to book and pay online.

How do I know if my booking request has been accepted?

You’ll receive an email within 24 hours to let you know. Or you can check in Manage your holiday booking. No money will leave your account unless it’s accepted.

How do I pay for my holiday?

Use the Book your stay form to pay provisionally online. You can pay by credit/debit card or PayPal. Hugo (the owner) will have 24 hours to accept the booking and no money will leave your account before then.

If you’ve been sent a quote, simply accept it and pay online through the email we sent you. You can also do this in Manage your holiday booking.

Only bookings paid for through our site are covered by our trusted Payment Protection.

Why can't I call Hugo (the owner) before booking?

You can exchange contact details with the property owner/manager once your booking is confirmed and you’ve paid in full. Paying and communicating only through our platform allows us to ensure that your booking is covered by our Payment Protection policy.

If you have any questions before booking, you can send the property owner/manager a message via the contact form on their listing. Once you’ve booked, you can discuss the rental and make arrangements for your trip by logging into Manage my booking.

How do damage deposits work?

In most cases, you don’t pay a damage deposit up front. Instead, we save your payment details securely and you’re only charged in the event of damage to the property.

Occasionally, you will pay a damage deposit up front as part of the total rental cost. In this case, the owner has 10 days after you check out to report any damage. If they don’t, we’ll return your deposit. If their claim is successful, we’ll deduct the agreed cost and return the remainder.

How can I view and manage my booking?

Go to Manage your holiday booking to view all your booking details, pay the balance of your holiday or cancel it if you need to.

How do I pay the balance of my holiday?

You can pay the remaining balance of your holiday at any point. Simply go to Manage my holiday booking and click Pay now.

We’ll automatically charge the balance payment to the same payment method 10 days before it’s due. Go to Manage my holiday booking to see when the payment will be taken.

How can I retract my booking request?

You’ll need to contact Hugo (the owner) to do this. Send them a message in Manage your holiday booking or through the contact form on this page.

How do I cancel my booking?

Go to Manage your holiday booking to cancel your booking. Here you can view your cancellation policy to see if you’ll be refunded.

How do I edit my booking?

You can request to change the dates or number of people on your booking via the Manage your holiday booking page. To change your holiday dates use the Edit booking button. If you need to change the number of guests staying then send Hugo (the owner) a message.

If Hugo (the owner) agrees, they’ll send you a revised quote outlining the changes. You can review and accept/decline this from the Manage your holiday booking page. You’ll have 48 hours to take action before the revised quote expires.

View all FAQs

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10 reviews
from

 $227 

/ night
Total
10 reviews
from

 $227 

/ night
Total