5 Best Vacation Rentals in Hugh Town - Holiday Lettings - Cabins

“Perfect for pasties (and everything else).”

“Ideal place to stay”

“Fantastic”

“Wonderful - a Scilly home- from- home and more!”

Dear Sandra, I don't know how I missed your kind comments,please blame it on the fact that the whole Trip Advisor was a new site for me. As you know we always look forward to your visit every year. Best wishes Colin

“I wonder why there is only one review?”

In our advert we have tried to show that the apartment is fairly compact & set out for 2 people. The photos, I think, give that impression. • The carpets in the Bathroom and Kitchen are designed for the use because for the ease of cleaning (by intense wet cleaning if required). The manufacturer claims that they are hygienic – rot proof and certified resistant to microbial attack. It was sad that the guest failed to notice that there was a freshly laundered bathmat & toilet mat which covered most of the floor, and is changed weekly. • We put out crockery and cutlery for the average couple, but we do say that if anything else is required, please ask we have a store of such items not more than 30 yards from the property, so could have been supplied almost at once. • Saving water is an Island obsession and we are all doing our best, as to whether a dishwasher for 2 people is the answer, is a debating point. Most machines seem to hold 8 settings at least. Does this mean that we should put enough cutlery, plate, pots & pans etc. for the few, to be fair, who wish to store up for one wash now and again? • The comment regarding the freezer compartment is a fair one and has been under discussion for a while, but all I can say is that up to now, most people do very little cooking and we have tended to cater for the majority. • Ants? Not much I can say on this one, the flowers are kept in a cool-room until they are put into the rooms, but all over the world there are insects of varying kinds and sprays and powders are frowned upon. • One of the problems of letting, as anyone in the business would say, is damage done, all be it by accident which can be done to furnishings whether old or brand new. The leather chairs that are referred to are about 4 years old and were as good as they day they were bought until we let to a couple who had some major health problems. The medication that the gentleman had to use on his skin caused a reaction with the material of the chair; the top layer of the leather seemed to peel off where his hands rubbed on it. Now I appreciate that this is of no interest to visitors but the covers that we had made to measure was the best we could do until replacement time comes. As a matter of interest the lounge carpet that had a quantity of red wine spilled on it on the night before departure by another guest, this cost us a new carpet, and while there was an offer to put right the damage the replacement cost £1500. Needless to say we stood that. I accept that the suggestion about sofas versus individual recliner chairs is an interesting subject for debate. I prefer a chair myself. • We were very excited that the towelling got a plus as they are also 4 years old and are washed and dried, in the open air not machine dried, by my wife, who in her former life was Sister in Charge at our hospital and has an old style matronly approach to such things and not least of all cleanliness. My final comment is on directions to the property, it was very sad that the plan to fly from Exeter was spoiled by the weather and you had to travel via Penzance and sail on the Islands ship. We tried to contact you on the ship, but your mobile was not working, to tell you that transport would be on the quay to meet you, but as it was you decided to walk to the apartment and when you phoned to ask the way, my wife gave you directions and I was at the gate to meet you and so I am not sure what more we could have done. As to the question “I wonder why there is only one review”, we have had many, many very happy visitors stay with us over the years, and some come twice a year and guard their chance to come by not telling the story in case their dates become booked. We only joined Holiday Lettings last year 2012. We are sorry that we didn’t do it for you, but we will go on doing our very best for future guests, as we have done for over 50 years, after all we want everyone who comes to us to have the best that we can offer. CP & EC Ridsdale.