Polaris World, Hacienda Riquelme Vacation apartment rental with shared pool, beach/lake nearby, internet access and balcony/terrace

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From the owner

  • Apartment
  • 2 bedrooms
  • Sleeps 6
  • Min stay varies
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Key information

  • 100% refund within 24 hours after booking. See Policies & House Rules
  • Beach/lakeside relaxation
  • Nearest beach 10 mi
  • Swimming pool
  • Child friendly
  • Car advised
  • Air conditioning
  • No pets allowed
  • Private garden

From the owner

Located within a 10 minute walk to the resort centre (where all the amenities can be found such as the bars, restaurants, supermarket, pro shop, shuttle bus and children's play areas) This apartment is beautifully furnished and well equipped providing all the home comforts you would expect at such a quality resort, it is very much our second home, free WIFI now too. The terrace is fully enclosed and offers dining for 6. Please note the terrace has now been fully extended so tiles go out to the grass - adding further seating and dining opportunities and the dining table is now square with 6 chairs to accompany it. The beds are comfortable, with good quality linen (extra sets in the bedding box should you wish to change your own whilst there) and the kitchen is well equipped to make your stay as relaxing as possible, the lounge provides a relaxing environment where you can watch TV and DVD's - the apartment now has free WIFI so you can easily add it to your phone or laptop settings, it will easily extend to the patio and pool area. The Italian made sofa bed provides extra sleeping accommodation for 2 adults plus there is a full size travel cot and high chair for the little ones should you require. We've provided 2 sets of golf clubs too!!! which obviously saves on the ridiculous added cost to bring yours over. For your sunbathing needs we have two great sun loungers with deep padded cushions for your full length, these are more than welcomed around the pool side, we also have a matching small table and parasol for use around the pool or on the patio and we have 4 fold away sun loungers for the pool or beach use. On the patio there is a large rectangle tasteful storage unit and in there is a vast array of buckets, spades, games, toys, inflatables for all our guests enjoyement.

The largest outdoor play area, featuring a great park for both small and large children is a 5 min walk away as is the resort centre which features, 3 bars, (Dovecoat, main restaurant and pizza bar), 2 restaurants, main with Al la Carte, bar menu and pizzeria (get the calzone it's out of this world!) the golf shop where you can book any of the golf resorts in the area, supermarket - extensively stocked and very reasonably priced and the driving range. Note the main bar features some form of entertainment every evening, during last year's warm weather season, a children's entertainer featured every wednesday 7-8.30 which was excellent, thursday featured a quiz and then live music/bands played on other evenings. The dovecoat bar also ran a variety of entertainment sessions from outdoor salsa lessons to live music, has a happy hour each week and has a fantastic and extensive cocktail list which has to be sampled. All the staff at the eateries are an absolute credit to the Hacienda and really do go out of there way to make your stay and expereince special.

There are outdoor tennis courts, an outdoor gym, a paddleball court, petanque pitch and foorball pitches to the right of the apartment - about a 10 min walk. There is also a great footpath that goes all the round the resort (about 3.5 miles) and is great for an evening stroll whilst the sun sets or taking a bike and riding round or for the fit folk a good power walk or jog.

Hacienda Riquelme is the fourth Polaris resort to be completed and forms part of the much acclaimed Nicklaus Golf trail. Guests at the apartment enjoy discounted green fees, and the Hacienda resort offers a very open environment where you can enjoy great golf, food and climate. Most visitors, including my golf mad husband, agree that the Hacienda course is the best of all the Polaris resorts so far. The resort is also very well set up with numerous other play areas and equipment to amuse the children on walks around the course or resort - not just the play area 5 mins walk away from our apartment.

For non golfers, there are a wide range of activities available. The calm warm waters of the Mar Menor and its beautiful beaches are the perfect place to find safe swimming, water sports and diving. As the Mar Menor is a secluded bay the warm water is particularly suitable for young children, some of the beaches further North on the mediterranean coast have more waves but are still a safe height for the little ones.The ancient city of Murcia to the North and Cartagena to the South and the surrounding areas are a must for those wishing to explore historical buildings and architecture of this region.

The Sierra Espuña contains Murcia's largest extensions of forest, as well as being one of its most exemplary areas of outstanding natural beauty. There is plenty here for the nature lover, cyclist or walker. Many guests who have used our apartment (we've been renting it our now to family and friends for some time and many people have returned to enjoy it time and time again) have all filled in various pages of the comprehensive welcome pack which is left in the apartment for you to enjoy and added lots of sightseeing, both historical, pleasureable and things to do within the surrounding areas. So please take a look and add to it any great places you visit whilst here.

This apartment most definately caters for every single age group and the resort and surrounding area caters for all needs. People do love it here, it is rural Spain but with class, great eating/dining experiences to be had, fantastic beaches and other resorts to explore and lovely relaxed families/couples like us and you wanting a great holiday expereince. We do suggest a car to get around and off resort, though that isn't really a necessity as Sucina the nearest town has a variety of eating ad drinking establishements and is a 30 min walk from the resort on a very safe road - lots of people walk it anyway and if you do require it we can organise transport to and from the airport and this contact also does other short excursions when requested to do so, friends of ours used this last year to get from the airport and visit the Water Park in Murica - great service.

Further details

Prices are for the property per day/week in UK pounds.

NB: these prices exclude the one off cleaning fee of 70 euros payable locally. Discounts available for long term lets (3 weeks plus). Please contact us for pricing.

Changeover day - any day available that suits you and booking flights.

Changeover days are flexible dependant upon availability. The apartment is available from 4pm on arrival, unless otherwise arranged, and should be vacated by 10am on day of departure - unless otherwise arranged. Our fantastic key holders Jayne & Melvin are wonderful at arranging themselves around the apartment when people book with night flights, the only time we cannot make this happen if someone else is following another guest on the same day, do always ask when booking then everyones needs can be accomodated. I really want people to come have an amazing time then we see them again.

As we have had the apartment now 6 years and come here at least 4 times in the year, we have built up a wealth of contacts and things to do - so should you wish to hire a boat (with or without skipper) to go out on day trips, visit other islands, been driven around, taxied to a particular restaurant for a night out so you don't have to drive, do ask me or take a look at our great welcome pack in the apartment where all this information can be found and is extremely reasonably priced.

Vicky Queenan Jan 2015

Further details indoors

This apartment has been furnished to a high standard but with practical wipeable leather furniture to keep your stress levels down!! and offers comfortable accommodation for up to 6 people. The bedrooms can either provide twin singles in each room or doubles. Both bedrooms have built in wardrobes and there is plenty of storage here and under the bed. Free WIFI is available for both your iphone, Ipad or laptops, just log in and use.
The terrace offers dining for 6 (great rectange glass table with 6 very comfy chairs, plus a rattan couch with two matching tub chairs to further relax) as well as sun beds and 2 parasols you can take down to the pool. The terrace is covered and provides a sunny place to breakfast and then relax and dine in the afternoon until sunset.

There is secure underground parking and a lift to all floors which is directly next to the apartment.

Inside the apartment you'll find a useful information pack that offers information and advice about where to shop, eat, visit, how to find the best beaches etc. (This can also be sent by email upon request)
Our apartment is particularly well catered for children with a significant variety of boys and girl's toys as we have a 7 year old boy and 2 and half year old little boy and various friends children have stayed in the apartment. Our youngest has been coming since he was 2 months old so we really do have everything to cater for a baby and upwards. Essentials range from step stool for brushing teeth, waterproof mattress covers to car seats and travel cot and high chair. The kitchen is also well equipped with children suitable plates, cups and cutlery and most importantly the terrace, which has since been extended so offers even more outdoor space, is on the ground floor and as such it is ideal for children..

The pool is also the largest on site and keeps the sun in the high season until later in the day when it is cooler.

Further details outdoors

Further details outdoors:
The terrace offers views of the 11th Tee and the shared pool . A wonderful place to relax at the end of a days golf, sunbathing or exploring.
+ patio furniture + bbq + toy box + beach loungers etc
Outside
A large South West facing patio with sun from mid morning onwards, so great for breakfast. Large communal pool 10 metres in front of apartment. Barbecue, Hot plate, Rattan furniture set (2 armchairs, sofa and table). A selection of sun loungers and sun chairs - these can be easily taken to the pool or beach. Large parasols and a selection of children's pool/beach toys. There is also a child's UV tent which guests are welcome to use. Two inflatable boats, lilo's, and we have 2 sets of golf clubs in the apartment that guests are welcome to use. We've also a large selection of books to read that we have taken and other guests have left - so lots of reading material to relax.

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Amenities

Bed & bathroom

  • Bedroom 1: 2 Twin beds
  • Bedroom 2: 2 Twin beds
  • Beds in other rooms: Sofa beds Twin bed
  • 1 Family bathroom

Families

  • Great for children of all ages
  • No pets allowed
  • Crib
  • High chair

Access

  • Parking
  • Secure parking
  • Elevator access
  • Accessible for wheelchair users — please contact the owner for details before booking

Essentials

  • Wi-Fi available
  • Air conditioning
  • Shared outdoor pool (unheated)
  • Children's pool
  • Mountain Views
  • Private garden
  • Climbing frame
  • Swing set
  • BBQ
  • Patio
  • Balcony or terrace
  • Internet access
  • Central heating
  • Stove
  • Fridge
  • Freezer
  • Microwave
  • Toaster
  • Kettle
  • Dishwasher
  • Washing machine
  • Clothes dryer
  • Iron
  • High chair
  • TV
  • Satellite TV
  • DVD player
  • Stereo system
  • Ceiling Fans
  • Linen provided
  • Towels provided

Show all amenities Show fewer amenities

Interaction with guest

The key holders Mel and Jayne Cowley are in the local village and are available to be contacted in an emergency. I am also available to be contacted via text or email during you stay in the summer and can also advise re emergency contacts should keys be lost etc. One of the best sources of information on the resort is the security gatehouse - the guys there speak great English and pretty much assist you with anything required. They also have a maintenance man on site who can be called if required too. Other emergency contact details ie: Air conditioning, heating/boiler, hot water etc can be located in the cupboard where the boiler is house. Mike has a great reputation for appearing within hours of being called.
Map

Area

Map

Availability

Cancellation policy

Full refund

100% refund within 24 hours after booking (provided the stay is at least 60 days away).

Partial refund

50% refund of the amount paid (minus the booking fee*) if cancelled at least 4 weeks before check-in.

No refund

No refund if cancelled less than 4 weeks before check-in.

100% refund100% refund within 24 hours after booking (provided the stay is at least 60 days away).
Booking confirmed
50% refund50% refund of the amount paid (minus the booking fee*) if cancelled at least 4 weeks before check-in.
24 hours after booking
No refundNo refund if cancelled less than 4 weeks before check-in.
4 weeks before
Check-in date
* This fee helps us run our secure platform and enables us to provide 24/7 customer support

Things to know

Check in: 16:00 Check out: 10:00
If you have any questions about check-in or check-out times, please contact the owner/manager.

Payment

This rental can only be paid for online through Holiday Lettings using your credit/debit card or PayPal (never by bank or wire transfer).
Damage deposit: ($187.41) £150.00

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Smoking

No smoking at this property

House rules

Check out rules include: emptying dishwasher please, removing rubbish, placing used bedding and towels in the bath.
We are a non-smoking apartment and kindly ask that smoking takes place on the patio away from the main door of the apartment.
children and wheelchair users will find this apartment particularly useful due to the space and being on the ground floor and next to the lift. I will generally say no to pets unless it is a small, well behaved dog - again clarify with me first please.

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About the owner

Vicky Q.
Average reply time:
3 hours 51 minutes

Calendar last updated:
24 Jan 2024

Years listed:
14

Languages spoken: English
This property is hosted by a private host (consumer) and not a business. Bookings of their property may not be covered by EU or UK consumer protection laws. However, the Tripadvisor Rentals companies will provide you with the same customer service as with any other stay.

These are the details provided by the business owner.

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Reviews

5
Excellent
9 reviews
Excellent
9
Very Good
0
Good
0
Poor
0
Terrible
0
A Holiday Lettings verified reviewer

Fabulous Apartment
May 2019

Booked 6 nights at the end of May and was delighted. Easy 30 minute drive from the new Murcia Airport, called at the supermarket on site to pick up essentials. Supermarket was well stocked, fresh bake… More 

7 Jun 2019

This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC. Tripadvisor performs checks on all reviews.

Response from the owner
Thank you so much for such a lovely review. We do hope you will book with us again soon. Thanks Vicky Queenan

This response is the subjective opinion of the management representative and not TripAdvisor LLC.

GillianFerguson
Belfast, United Kingdom

Excellent apartment
Jun 2017

We stayed in this apartment in June. It is a great location to everything pool, park, shop and restaurant. The apartment decor is stylish and very clean. Very well equipped everything you need. We hav… More 

30 Jan 2018

This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC. Tripadvisor performs checks on all reviews.

Response from the owner
Thank you Gillian for such a lovely review. Pleased you liked it as much we do and looking forward to welcoming you back in August this year.

This response is the subjective opinion of the management representative and not TripAdvisor LLC.

hayleyezgr
Doncaster, United Kingdom

Lovely, clean, well-equipped apartment
Sep 2016

My husband and I stayed at this apartment along with our 5 month old daughter in September 2016. The keys for the apartment were sent to us before departure which I preferred as it meant we didn'… More 

30 Mar 2017

This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC. Tripadvisor performs checks on all reviews.

Response from the owner
Thank you so much Hayley for such a lovely & positive review. We do hope you'll stay with us again in the future.

This response is the subjective opinion of the management representative and not TripAdvisor LLC.

A Holiday Lettings verified reviewer

Fabulous holiday
Jun 2016

My wife and I have just retuned from a 10 day break in the apartment.We have stayed in other apartments on the resort and this is by far the best equipped.Its a home from home.The booking and contact … More 

22 Jun 2016

This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC. Tripadvisor performs checks on all reviews.

Response from the owner
It was an absolute pleasure to have you both Alan & Joy. Please feel free to return at any point in the future. Kind regards Vicky Queenan

This response is the subjective opinion of the management representative and not TripAdvisor LLC.

Theresamg18

Absolutely Fab
Sep 2014

I contacted the owner on the Thursday evening before leaving, with my enquiry about renting his apartment. He had only just return from Spain that very night and responded to me straight away. On the … More 

9 Sep 2014

This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC. Tripadvisor performs checks on all reviews.

Review 1-5 of 9

FAQs

How do I find more info about the property?

You can get in touch with Vicky (the owner) through the contact form on this page.

If you’ve already booked, go to Manage your holiday booking to send the owner a message.

What if I have questions before I book?

Send Vicky (the owner) an email through the contact form on this page. Alternatively, if there’s a phone number on this page, you can call them.

How do I contact Vicky (the owner)?

Send an email through the contact form on this page. Or if there’s a phone number on this page, you can call them.

If you’ve already booked, go to Manage your holiday booking to view Vicky the owner's contact details or send them a message.

What's the difference between 'Book your stay' and 'Contact the owner/manager'?

Use the Book your stay form to pay provisionally online and send Vicky (the owner) a booking request. You’ll find out within 24 hours whether they’ve accepted - no money will leave your account before then

Or send Vicky (the owner) an enquiry through the Contact the owner/manager form if you’d like a quote or more info first.

What is a booking request?

When you pay online through the Book your stay form, a booking request is sent to Vicky (the owner). You’ll find out within 24 hours whether they’ve accepted - no money will leave your account before then.

Only bookings paid for through our site are covered by our trusted Payment Protection.

How do I know my booking is safe?

To book this holiday home you need to pay through the Holiday Lettings website. Only bookings paid for through our site are covered by our trusted Payment Protection. This means that in the unlikely event that you’re prevented or denied access to your holiday home when you check in, we’ll offer a full refund for the stay.

Find out more about booking safely.

How do I know what it will cost for my stay?

Simply enter your holiday dates in the Book your stay form to calculate the cost of your stay.
Click Book now to see a full breakdown of the price.

You can also request a quote from Vicky (the owner) through the contact form. The owner will email you the total cost for your dates and a link to book and pay online.

How do I know if my booking request has been accepted?

You’ll receive an email within 24 hours to let you know. Or you can check in Manage your holiday booking. No money will leave your account unless it’s accepted.

How do I pay for my holiday?

Use the Book your stay form to pay provisionally online. You can pay by credit/debit card or PayPal. Vicky (the owner) will have 24 hours to accept the booking and no money will leave your account before then.

If you’ve been sent a quote, simply accept it and pay online through the email we sent you. You can also do this in Manage your holiday booking.

Only bookings paid for through our site are covered by our trusted Payment Protection.

Why can't I call Vicky (the owner) before booking?

You can exchange contact details with the property owner/manager once your booking is confirmed and you’ve paid in full. Paying and communicating only through our platform allows us to ensure that your booking is covered by our Payment Protection policy.

If you have any questions before booking, you can send the property owner/manager a message via the contact form on their listing. Once you’ve booked, you can discuss the rental and make arrangements for your trip by logging into Manage my booking.

How do damage deposits work?

In most cases, you don’t pay a damage deposit up front. Instead, we save your payment details securely and you’re only charged in the event of damage to the property.

Occasionally, you will pay a damage deposit up front as part of the total rental cost. In this case, the owner has 10 days after you check out to report any damage. If they don’t, we’ll return your deposit. If their claim is successful, we’ll deduct the agreed cost and return the remainder.

How can I view and manage my booking?

Go to Manage your holiday booking to view all your booking details, pay the balance of your holiday or cancel it if you need to.

How do I pay the balance of my holiday?

You can pay the remaining balance of your holiday at any point. Simply go to Manage my holiday booking and click Pay now.

We’ll automatically charge the balance payment to the same payment method 10 days before it’s due. Go to Manage my holiday booking to see when the payment will be taken.

How can I retract my booking request?

You’ll need to contact Vicky (the owner) to do this. Send them a message in Manage your holiday booking or through the contact form on this page.

How do I cancel my booking?

Go to Manage your holiday booking to cancel your booking. Here you can view your cancellation policy to see if you’ll be refunded.

How do I edit my booking?

You can request to change the dates or number of people on your booking via the Manage your holiday booking page. To change your holiday dates use the Edit booking button. If you need to change the number of guests staying then send Vicky (the owner) a message.

If Vicky (the owner) agrees, they’ll send you a revised quote outlining the changes. You can review and accept/decline this from the Manage your holiday booking page. You’ll have 48 hours to take action before the revised quote expires.

View all FAQs

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9 reviews
from

 $86 

/ night
Total
9 reviews
from

 $86 

/ night
Total