Katoomba Vacation house rental with internet access, balcony/terrace, fireplace and TV

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From the owner

  • House
  • 3 bedrooms
  • Sleeps 6
  • 2 nights min stay
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Key information

  • 100% refund within 24 hours after booking. See Policies & House Rules
  • Not suitable for children
  • Car not necessary
  • No pets allowed
  • Private garden

From the owner

Taken from the French term châtelaine (Lady of the chateau), a majestic marvel eloquently named by the owner and historic restorer, Lorraine Allanson. Being the fifth masterpiece in the Mountain Whispers MW Collection of boutique properties located here in the world heritage Blue Mountains, Lorraine certainly feels that those who come to experience Chatelaine will be mesmerized by her beauty.

Defined by its bespoke garden design, breathtaking panoramic views of the Jamison Valley on one side and the Megalong Valley on the other, Chatelaine sits perched on 4,774sqm of undulating lawns and superbly manicured gardens. With an emphasis on sophistication and showcasing mother nature’s beauty in its entirety, Chatelaine, a 5-star marvel, ranks highly among those seeking to truly escape the hustle and bustle and simply be one with nature.

Allow yourself to step back in time to the flamboyant Art Deco era whilst being dazzled by the Hollywood Regency décor. Gaze into the eyes of the Hollywood stars of days gone by as you make your way to the billiard table, which takes pride of place, beckoning you to participate in a game of billiards or pool. Sit by the fire with your glass of complimentary port or wine or perhaps champagne on the deck is more your drink of the afternoon and experience for yourself what it feels like to be lady or lord of the chateau, as you gaze over your estate. Welcome to Chatelaine, a fully self-contained, private 5-star escape, ready and waiting to transport you to a state of calm.

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Amenities

Bed & bathroom

  • Bedroom 1: Queen Bed
  • Bedroom 2: Queen Bed
  • Bedroom 3: Queen Bed
  • 2 Family bathrooms, 1 Wet room

Families

  • Not suitable for children
  • No pets allowed

Access

  • Parking
  • Secure parking
  • Not suitable for wheelchair users

Essentials

  • Wi-Fi available
  • Mountain Views
  • Private garden
  • BBQ
  • Patio
  • Balcony or terrace
  • Deck
  • Internet access
  • Central heating
  • Fireplace
  • Staffed property
  • Stove
  • Fridge
  • Freezer
  • Microwave
  • Toaster
  • Kettle
  • Dishwasher
  • Washing machine
  • Clothes dryer
  • Iron
  • TV
  • Satellite TV
  • DVD player
  • Stereo system
  • Linen provided
  • Towels provided

Show all amenities Show fewer amenities

Interaction with guest

Your stay at Chatelaine is totally private, luxurious and away from it all. Entry into the property is very easy, safe and secure and you will be advised of all this prior to your arrival. The property is monitored 24/7 by back-to-base security, so rest assured that your peace of mind is our priority. Lorraine Allanson, the owner of Mountain Whispers is always available and only a phone call away should any need arise and only too happy to help.
Map

Area

Map

Availability

Cancellation policy

Full refund

100% refund within 24 hours after booking (provided the stay is at least 60 days away).

Partial refund

50% refund of the amount paid (minus the booking fee*) if cancelled at least 4 weeks before check-in.

No refund

No refund if cancelled less than 4 weeks before check-in.

100% refund100% refund within 24 hours after booking (provided the stay is at least 60 days away).
Booking confirmed
50% refund50% refund of the amount paid (minus the booking fee*) if cancelled at least 4 weeks before check-in.
24 hours after booking
No refundNo refund if cancelled less than 4 weeks before check-in.
4 weeks before
Check-in date
* This fee helps us run our secure platform and enables us to provide 24/7 customer support

Things to know

Check in: 14:00 Check out: 10:00
If you have any questions about check-in or check-out times, please contact the owner/manager.

Payment

This rental can only be paid for online through Holiday Lettings using your credit/debit card or PayPal (never by bank or wire transfer).
Damage deposit: ($642.49) $1,000.00

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Smoking

No smoking at this property

House rules

• Please ensure dishwasher is loaded and turned on prior to your departure OR alternatively, please wash up and return all used kitchen items.
• Please throw out any leftovers in the fridge/freezer.
• Please take garbage out (bins are located outside the 2nd front door)
• Should the BBQ be used, please ensure that it is cleaned after use.
• No furniture whatsoever is to be moved.
• Please ensure you have checked the property for your belongings
• Stricty NO parties, smoking or animals

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Manager restrictions

Minimum stay: 2 night

About the owner

Lorraine A.
Calendar last updated:
19 Apr 2024

Years listed:
14

Based in:
Australia
Languages spoken: English
This property is hosted by a private host (consumer) and not a business. Bookings of their property may not be covered by EU or UK consumer protection laws. However, the Tripadvisor Rentals companies will provide you with the same customer service as with any other stay.

These are the details provided by the business owner.

Business Name

Business Address

Business Telephone

Business Email

Other Applicable Information

Reviews

5
Excellent
43 reviews
Excellent
42
Very Good
1
Good
0
Poor
0
Terrible
0
D C
Sydney, Australia

Wonderful Time In The Chatelaine!
Dec 2023

Quiet and peaceful location but at the same time close to everything - Katoomba Town Center, Echo Points and other Lookout (Cahill's Lookout is only 2 minutes drive - great sunset view). Very eas… More 

4 Dec 2023

This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC. Tripadvisor performs checks on all reviews.

Response from the owner
Thank you for your lovely review of Chatelaine and my services, Doris. I'm sincerely pleased to read you enjoyed your escape with your friend and truly hope to welcome you back again. Until then, take care and all the very best for the Festive Season, Lorraine

This response is the subjective opinion of the management representative and not TripAdvisor LLC.

KLSydney
Sydney, Australia

Peaceful, Elegant, First Class Chatelaine
Oct 2023

From the moment we open the front door we feel relaxed, warm and lucky to stay in an elegant, beautifully designed art deco accommodation. We always enjoy the manicured gardens with fragrant flowers … More 

7 Oct 2023

This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC. Tripadvisor performs checks on all reviews.

Response from the owner
As always, it's such a pleasure welcoming you and your family back to Chatelaine, Kerri. I sincerely thank you for your lovely review of Chatelaine and my services and truly look forward to welcoming you back for your pre-booked December visit. Until then, take care, Lorraine

This response is the subjective opinion of the management representative and not TripAdvisor LLC.

tracey f

Sensational Girls Getaway Weekend
Aug 2023

From the moment we stepped inside this warm and inviting home, you could see and feel the love, care and attention to detail that Lorraine has given this property. Fantastic Girls Getaway location, wi… More 

14 Aug 2023

This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC. Tripadvisor performs checks on all reviews.

Response from the owner
Thank you for your glowing review of Chatelaine and my services, Tracey. I'm sincerely pleased to know you all enjoyed your weekend away with your girlfriends and Yulefest is certainly a lovely time of year to visit. I truly look forward to welcoming you all back again. Until then, take care, Lorraine :-)

This response is the subjective opinion of the management representative and not TripAdvisor LLC.

Diddles43
Brisbane, Australia

Luxury escape in the mountains
Jun 2023

Wow … just wow! The house, that VIEW , the styling and the attention to detail … it is just breathtaking … we were so grateful to have the opportunity to stay in this beautiful ho… More 

25 Jun 2023

This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC. Tripadvisor performs checks on all reviews.

Response from the owner
Thank you so very much for your lovely review of Chatelaine and my services, Deirdre. I'm sincerely so very pleased to read you enjoyed your weekend escape with your friend. I truly hope to welcome you both back to Chatelaine or another Mountain Whispers property again, until then, take care, Lorraine

This response is the subjective opinion of the management representative and not TripAdvisor LLC.

Nadine D

Relaxing Girls Weekend
Jun 2023

Went for a girls weekend. What a wonderful experience. The house was warm and toast when we arrived. We even had electric blankets on our very comfortable beds. There was nothing to fault. The v… More 

18 Jun 2023

This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC. Tripadvisor performs checks on all reviews.

Response from the owner
So very pleased you enjoyed your weekend escape with your girlfriends at Chatelaine, Nadine. Thank you so very much for your lovely review and I truly look forward to the opportunity to welcome you back. Until then, take care, Lorraine

This response is the subjective opinion of the management representative and not TripAdvisor LLC.

Review 1-5 of 43

FAQs

How do I find more info about the property?

You can get in touch with Lorraine (the owner) through the contact form on this page.

If you’ve already booked, go to Manage your holiday booking to send the owner a message.

What if I have questions before I book?

Send Lorraine (the owner) an email through the contact form on this page. Alternatively, if there’s a phone number on this page, you can call them.

How do I contact Lorraine (the owner)?

Send an email through the contact form on this page. Or if there’s a phone number on this page, you can call them.

If you’ve already booked, go to Manage your holiday booking to view Lorraine the owner's contact details or send them a message.

What's the difference between 'Book your stay' and 'Contact the owner/manager'?

Use the Book your stay form to pay provisionally online and send Lorraine (the owner) a booking request. You’ll find out within 24 hours whether they’ve accepted - no money will leave your account before then

Or send Lorraine (the owner) an enquiry through the Contact the owner/manager form if you’d like a quote or more info first.

What is a booking request?

When you pay online through the Book your stay form, a booking request is sent to Lorraine (the owner). You’ll find out within 24 hours whether they’ve accepted - no money will leave your account before then.

Only bookings paid for through our site are covered by our trusted Payment Protection.

How do I know my booking is safe?

To book this holiday home you need to pay through the Holiday Lettings website. Only bookings paid for through our site are covered by our trusted Payment Protection. This means that in the unlikely event that you’re prevented or denied access to your holiday home when you check in, we’ll offer a full refund for the stay.

Find out more about booking safely.

How do I know what it will cost for my stay?

Simply enter your holiday dates in the Book your stay form to calculate the cost of your stay.
Click Book now to see a full breakdown of the price.

You can also request a quote from Lorraine (the owner) through the contact form. The owner will email you the total cost for your dates and a link to book and pay online.

How do I know if my booking request has been accepted?

You’ll receive an email within 24 hours to let you know. Or you can check in Manage your holiday booking. No money will leave your account unless it’s accepted.

How do I pay for my holiday?

Use the Book your stay form to pay provisionally online. You can pay by credit/debit card or PayPal. Lorraine (the owner) will have 24 hours to accept the booking and no money will leave your account before then.

If you’ve been sent a quote, simply accept it and pay online through the email we sent you. You can also do this in Manage your holiday booking.

Only bookings paid for through our site are covered by our trusted Payment Protection.

Why can't I call Lorraine (the owner) before booking?

You can exchange contact details with the property owner/manager once your booking is confirmed and you’ve paid in full. Paying and communicating only through our platform allows us to ensure that your booking is covered by our Payment Protection policy.

If you have any questions before booking, you can send the property owner/manager a message via the contact form on their listing. Once you’ve booked, you can discuss the rental and make arrangements for your trip by logging into Manage my booking.

How do damage deposits work?

In most cases, you don’t pay a damage deposit up front. Instead, we save your payment details securely and you’re only charged in the event of damage to the property.

Occasionally, you will pay a damage deposit up front as part of the total rental cost. In this case, the owner has 10 days after you check out to report any damage. If they don’t, we’ll return your deposit. If their claim is successful, we’ll deduct the agreed cost and return the remainder.

How can I view and manage my booking?

Go to Manage your holiday booking to view all your booking details, pay the balance of your holiday or cancel it if you need to.

How do I pay the balance of my holiday?

You can pay the remaining balance of your holiday at any point. Simply go to Manage my holiday booking and click Pay now.

We’ll automatically charge the balance payment to the same payment method 10 days before it’s due. Go to Manage my holiday booking to see when the payment will be taken.

How can I retract my booking request?

You’ll need to contact Lorraine (the owner) to do this. Send them a message in Manage your holiday booking or through the contact form on this page.

How do I cancel my booking?

Go to Manage your holiday booking to cancel your booking. Here you can view your cancellation policy to see if you’ll be refunded.

How do I edit my booking?

You can request to change the dates or number of people on your booking via the Manage your holiday booking page. To change your holiday dates use the Edit booking button. If you need to change the number of guests staying then send Lorraine (the owner) a message.

If Lorraine (the owner) agrees, they’ll send you a revised quote outlining the changes. You can review and accept/decline this from the Manage your holiday booking page. You’ll have 48 hours to take action before the revised quote expires.

View all FAQs

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43 reviews
from

 $440 

/ night
Total
43 reviews
from

 $440 

/ night
Total