Marrakech Vacation house rental with internet access, balcony/terrace, air con and fireplace

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From the owner

  • House
  • 4 bedrooms
  • Sleeps 12
  • 1 night min stay
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Key information

  • 100% refund within 24 hours after booking. See Policies & House Rules
  • Nearest beach 150 mi
  • Child friendly
  • Car not necessary
  • Air conditioning
  • Pet friendly
  • Private garden

From the owner

A ‘riad’ is a traditional Moroccan house set around a courtyard or garden. Riad Merstane offers charming, comfortable and affordable accommodation in an historic area of Marrakech-Medina near the ancient shrine of Sidi Bel Abbes, the patron saint of Marrakech and the blind.

Rent the whole riad, ideal for groups and celebrations or one of the 5 bedrooms all with ensuite shower rooms. The riad is decorated throughout in traditional style with local fabrics and handmade furniture sourced from the local souks and antique markets. All bathrooms are finished in Tadelakt, a marble- like plaster for which Marrakech is famous, originally used in Hammams.

All bedlinen is smooth Egyptian cotton and all bedrooms have heating and fans and all first floor rooms have reversible air conditioning. There is a large salon with an open fire, a safe, Cd player and range of Cd’s, a well stocked library area with books and board games and Wi Fi connection.

The spacious terrace has panoramic views of the snow covered High Atlas Mts as well as a sunbed area and cooling shower as well as shaded seating and eating areas.

After a busy day exploring Marrakech guests can relax in the courtyard, full of plants and birdsong, plan their next day’s adventures in the front of a olive-wood fire in the salon or simply curl up with a book on the terrace. The friendly and helpful staff can offer help and advice any aspect of Marrakech including booking all excursions and restaurants.

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Amenities

Bed & bathroom

  • Bedroom 1: Full bed Twin bed
  • Bedroom 2: Full bed Twin bed
  • Bedroom 3: Full bed
  • Bedroom 4: Full bed
  • Beds in other rooms: Full bed
  • 5 Family bathrooms

Families

  • Great for children of all ages
  • Pets welcome

Access

  • Parking
  • Secure parking
  • Not suitable for wheelchair users

Essentials

  • Wi-Fi available
  • Air conditioning
  • Private garden
  • BBQ
  • Patio
  • Solarium or roof terrace
  • Balcony or terrace
  • Internet access
  • Central heating
  • Fireplace
  • Safe
  • Staffed property
  • DVD player
  • Stereo system
  • Linen provided
  • Towels provided
  • Housekeeping Included

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Interaction with guest

None
Map

Area

Map

Availability

Cancellation policy

Full refund

100% refund within 24 hours after booking (provided the stay is at least 60 days away).

Partial refund

50% refund of the amount paid (minus the booking fee*) if cancelled at least 4 weeks before check-in.

No refund

No refund if cancelled less than 4 weeks before check-in.

100% refund100% refund within 24 hours after booking (provided the stay is at least 60 days away).
Booking confirmed
50% refund50% refund of the amount paid (minus the booking fee*) if cancelled at least 4 weeks before check-in.
24 hours after booking
No refundNo refund if cancelled less than 4 weeks before check-in.
4 weeks before
Check-in date
* This fee helps us run our secure platform and enables us to provide 24/7 customer support

Things to know

Check in: 11:00 Check out: 11:00
If you have any questions about check-in or check-out times, please contact the owner/manager.

Payment

This rental can only be paid for online through Holiday Lettings using your credit/debit card or PayPal (never by bank or wire transfer).
Damage deposit: ($373.74) €350.00

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Smoking

Yes, smoking allowed

House rules

Français: Arrivée à partir de 12H00, départ à 11H00.
Une bagagerie est à votre disposition gratuitement.
Chambres non fumeur

English version: New guests can only use their rooms after 12 noon on the first day but early guests will be offered breakfast and can use the facilities of the riad while they wait for their rooms. On the last day, rooms must be vacated by 11am but guests with late flights can stay at the riad with their luggage placed in a secure place.
There is no smoking in any room.

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About the owner

Riad Merstane Marrakech Médina C.
Tourist License
64295294
Average reply time:
2 hours 47 minutes

Calendar last updated:
24 Apr 2024

Years listed:
7

Based in:
France
Languages spoken: English, French, Spanish, Italian
This property is hosted by a private host (consumer) and not a business. Bookings of their property may not be covered by EU or UK consumer protection laws. However, the Tripadvisor Rentals companies will provide you with the same customer service as with any other stay.

These are the details provided by the business owner.

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Reviews

5
Excellent
3 reviews
Excellent
3
Very Good
0
Good
0
Poor
0
Terrible
0
Olayinka A
Washington DC, District of Columbia

Riad Merstane: a most delightful home in Marrakech:
Dec 2019

We were fortunate enough to have this lovely Riad all to ourselves for our stay in Marrakech! As a family of 5 travelers with our children this was a true delight. We were met at Bab Taghzout by the R… More 

8 Dec 2019

This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC. Tripadvisor performs checks on all reviews.

BillyBobsMoM
Atlanta, Georgia

Nice hidden gem
Oct 2018

Spent one night here after a few day in the desert, very nice Raid, Rachid took great care of us we arranged for dinner for 11 to be cooked and it’s was already when we arrived good meal and bre… More 

10 Oct 2018

This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC. Tripadvisor performs checks on all reviews.

Elia M
Pointe Noire, Republic of the Congo

Super Riad à Marrakech
Jun 2018

Que dire de cette belle endroit juste magnifique calme paisible accueil chaleureux Rachid le manager très respectueux et à l’écoute de toute les attente toujours prés… More 

22 Aug 2018

This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC. Tripadvisor performs checks on all reviews.

Review 1-3 of 3

FAQs

How do I find more info about the property?

You can get in touch with Riad Merstane Marrakech Médina (the owner) through the contact form on this page.

If you’ve already booked, go to Manage your holiday booking to send the owner a message.

What if I have questions before I book?

Send Riad Merstane Marrakech Médina (the owner) an email through the contact form on this page. Alternatively, if there’s a phone number on this page, you can call them.

How do I contact Riad Merstane Marrakech Médina (the owner)?

Send an email through the contact form on this page. Or if there’s a phone number on this page, you can call them.

If you’ve already booked, go to Manage your holiday booking to view Riad Merstane Marrakech Médina the owner's contact details or send them a message.

What's the difference between 'Book your stay' and 'Contact the owner/manager'?

Use the Book your stay form to pay provisionally online and send Riad Merstane Marrakech Médina (the owner) a booking request. You’ll find out within 24 hours whether they’ve accepted - no money will leave your account before then

Or send Riad Merstane Marrakech Médina (the owner) an enquiry through the Contact the owner/manager form if you’d like a quote or more info first.

What is a booking request?

When you pay online through the Book your stay form, a booking request is sent to Riad Merstane Marrakech Médina (the owner). You’ll find out within 24 hours whether they’ve accepted - no money will leave your account before then.

Only bookings paid for through our site are covered by our trusted Payment Protection.

How do I know my booking is safe?

To book this holiday home you need to pay through the Holiday Lettings website. Only bookings paid for through our site are covered by our trusted Payment Protection. This means that in the unlikely event that you’re prevented or denied access to your holiday home when you check in, we’ll offer a full refund for the stay.

Find out more about booking safely.

How do I know what it will cost for my stay?

Simply enter your holiday dates in the Book your stay form to calculate the cost of your stay.
Click Book now to see a full breakdown of the price.

You can also request a quote from Riad Merstane Marrakech Médina (the owner) through the contact form. The owner will email you the total cost for your dates and a link to book and pay online.

How do I know if my booking request has been accepted?

You’ll receive an email within 24 hours to let you know. Or you can check in Manage your holiday booking. No money will leave your account unless it’s accepted.

How do I pay for my holiday?

Use the Book your stay form to pay provisionally online. You can pay by credit/debit card or PayPal. Riad Merstane Marrakech Médina (the owner) will have 24 hours to accept the booking and no money will leave your account before then.

If you’ve been sent a quote, simply accept it and pay online through the email we sent you. You can also do this in Manage your holiday booking.

Only bookings paid for through our site are covered by our trusted Payment Protection.

Why can't I call Riad Merstane Marrakech Médina (the owner) before booking?

You can exchange contact details with the property owner/manager once your booking is confirmed and you’ve paid in full. Paying and communicating only through our platform allows us to ensure that your booking is covered by our Payment Protection policy.

If you have any questions before booking, you can send the property owner/manager a message via the contact form on their listing. Once you’ve booked, you can discuss the rental and make arrangements for your trip by logging into Manage my booking.

How do damage deposits work?

In most cases, you don’t pay a damage deposit up front. Instead, we save your payment details securely and you’re only charged in the event of damage to the property.

Occasionally, you will pay a damage deposit up front as part of the total rental cost. In this case, the owner has 10 days after you check out to report any damage. If they don’t, we’ll return your deposit. If their claim is successful, we’ll deduct the agreed cost and return the remainder.

How can I view and manage my booking?

Go to Manage your holiday booking to view all your booking details, pay the balance of your holiday or cancel it if you need to.

How do I pay the balance of my holiday?

You can pay the remaining balance of your holiday at any point. Simply go to Manage my holiday booking and click Pay now.

We’ll automatically charge the balance payment to the same payment method 10 days before it’s due. Go to Manage my holiday booking to see when the payment will be taken.

How can I retract my booking request?

You’ll need to contact Riad Merstane Marrakech Médina (the owner) to do this. Send them a message in Manage your holiday booking or through the contact form on this page.

How do I cancel my booking?

Go to Manage your holiday booking to cancel your booking. Here you can view your cancellation policy to see if you’ll be refunded.

How do I edit my booking?

You can request to change the dates or number of people on your booking via the Manage your holiday booking page. To change your holiday dates use the Edit booking button. If you need to change the number of guests staying then send Riad Merstane Marrakech Médina (the owner) a message.

If Riad Merstane Marrakech Médina (the owner) agrees, they’ll send you a revised quote outlining the changes. You can review and accept/decline this from the Manage your holiday booking page. You’ll have 48 hours to take action before the revised quote expires.

View all FAQs

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3 reviews
from

 $190 

/ night
Total
3 reviews
from

 $190 

/ night
Total