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Matera Vacation apartment letting with internet access and air con

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From the owner

Apartment
3 bedrooms
Sleeps 5
2 nights min stay

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Key information

100% refund within 24 hours after booking. See Policies & House Rules
Nearest beach 40 mi
Child friendly
Car advised
Air conditioning
No pets allowed

From the owner

The holiday house "CASA SERENA" is an apartment fully at your disposal 84 sqm area in Matera, on the 2nd floor of a 3-storey building with no elevator 10-minute walk from the Sassi; It offers free WiFi and free parking access on public land. It can accommodate up to 5 people. Ideal for couples, families and groups of friends. The unit, recently renovated, has been tastefully furnished, the owner tried to equip itself with all the comforts to make your stay unforgettable and enchanting: it is composed of a fully equipped kitchenette, a living-dining room where there are a sofa bed in a square and a table with 6 chairs, a double bedroom, a room with 1 single bed, a room with 2 single beds, a bathroom with bidet, bath or shower - toiletries - towels - hairdryer. The environments are large and equipped with individual heating and air conditioning, and all the fixtures are equipped with mosquito nets. Casa Serena is an excellent base for those families who want to combine the discovery of the "Sassi", a UNESCO World Heritage Site, even a short beach holiday, because the nearest beach is just 30 minutes by car .

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Amenities

Bed & bathroom

Bedroom 1: Full bed
Bedroom 2: 2 Twin beds
Bedroom 3: Twin bed
1 Family bathroom

Families

Great for children of all ages
No pets allowed
Crib
High chair

Access

Parking
Not suitable for wheelchair users

Essentials

Wi-Fi available
Air conditioning
Internet access
Central heating
Safe
Fridge

Freezer
Washing machine
Iron
High chair
Linen provided
Towels provided
Housekeeping Included

Show all amenities Show fewer amenities

Interaction with guest

The Lords guests on arrival will be greeted by the manager or by a person of his choice for the delivery of keys and in any case will always be assisted throughout their stay in Matera

from $89/night

Casa SERENA – Home 6848449

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Adults
Children

Owner fees cover things like cleaning. Click Book now to review a full breakdown of the cost before making your payment.

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from $89/night

Casa SERENA – Home 6848449

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Map

Area

Availability

Cancellation policy

Full refund

100% refund within 24 hours after booking (provided the stay is at least 60 days away).

Partial refund

50% refund of the amount paid (minus the booking fee*) if cancelled at least 4 weeks before check-in.

No refund

No refund if cancelled less than 4 weeks before check-in.

100% refund100% refund within 24 hours after booking (provided the stay is at least 60 days away).

Booking confirmed

50% refund50% refund of the amount paid (minus the booking fee*) if cancelled at least 4 weeks before check-in.

24 hours after booking

No refundNo refund if cancelled less than 4 weeks before check-in.

4 weeks before

Check-in date

* This fee helps us run our secure platform and enables us to provide 24/7 customer support

Things to know

Check in: 15:00 Check out: 10:00
If you have any questions about check-in or check-out times, please contact the owner/manager.

Payment

This rental can only be paid for online through Holiday Lettings using your credit/debit card or PayPal (never by bank or wire transfer).

Smoking

No smoking at this property

House rules

A Casa Serena is not allowed to organize parties or events.

About the owner

Raffaele L.

Calendar last updated:: 26 Apr 2024
Years listed:: 8
Based in:: Italy

Languages spoken: Italian

Reviews

Excellent

12 reviews

Excellent

Very Good

Good

Poor

Terrible

beatrice d

Weekend perfetto a Casa Serena

Oct 2019

Abbiamo trascorso un weekend a Materna soggiornando a Casa Serena. Cosa dire? Se ci fossero più stelline per esprimere punteggio ne metterei molte di più!! Appartamento spazioso, luminos… More

15 Oct 2019

This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC. Tripadvisor performs checks on all reviews.

barbarabS9135IO

Como, Italy

Matera nel cuore

Aug 2017

Come prenotare un B&B e trovare degli amici :-))... Nonostante il nostro sia stato solo 1 pernottamento presso Casa Serena è stato più che sufficiente per apprezzare ospitalità… More

21 Aug 2017

This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC. Tripadvisor performs checks on all reviews.

Response from the owner

Grazie per il giudizio positivo espresso sulla nostra struttura e delle belle parole avute per noi, è stato un piacere conoscervi e avervi ospiti da noi. Speriamo di potervi rivedere presto. Raffaele e Tiziana

This response is the subjective opinion of the management representative and not TripAdvisor LLC.

alexdrive

Rome, Italy

Soluzione perfetta a pochi passi dal centro

Jun 2017

Ottima accoglienza, molto familiare, reperibilità e disponibilità massima da parte di Raffaele, il proprietario (ed anche della moglie e dei simpaticissimi bambini), che ci ha fornito pr… More

21 Jun 2017

This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC. Tripadvisor performs checks on all reviews.

Response from the owner

Grazie per questa bella recensione, vi aspettiamo, sarete sempre i benvenuti! È stato bello conoscervi ed esservi utili,ma soprattutto siamo felici di aver contribuito a farvi rimanere un bel ricordo della nostra meravigliosa Matera. A presto. Raffaele e Tiziana

This response is the subjective opinion of the management representative and not TripAdvisor LLC.

DayTrip661861

perfetto

Apr 2017

Casa Serena era semplicemente perfetta ed i padroni delle persone veramente eccezionali. Abbiamo trovato non solo tutto l'occorrente per il nostro soggiorno ma anche di più.La casa si torv… More

15 Jun 2017

This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC. Tripadvisor performs checks on all reviews.

Response from the owner

Ricordo Carmen, Luigi e i loro tre ragazzi con grande affetto. Persone squisite! Grazie per le vostre parole. Spero di potervi rivedere presto. Raffaele.

This response is the subjective opinion of the management representative and not TripAdvisor LLC.

antoniocT5578XL

Spilimbergo, Italy

Vacanza perfetta a Matera

May 2017

Appartamento ben strutturato e pulito con buona posizione La cortesia ed il perfetto accoglimento del sig. Raffaele e consorte ha completato la nostra bella permanenza

14 Jun 2017

This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC. Tripadvisor performs checks on all reviews.

Response from the owner

Ringrazio Antonio la sua signora e i loro amici per aver scelto la nostra casa vacanza, è stato un vero piacere conoscerli.

This response is the subjective opinion of the management representative and not TripAdvisor LLC.

Review 1-5 of 12

FAQs

How do I find more info about the property?

You can get in touch with Raffaele (the owner) through the contact form on this page.

If you’ve already booked, go to Manage your holiday booking to send the owner a message.

What if I have questions before I book?

Send Raffaele (the owner) an email through the contact form on this page. Alternatively, if there’s a phone number on this page, you can call them.

How do I contact Raffaele (the owner)?

Send an email through the contact form on this page. Or if there’s a phone number on this page, you can call them.

If you’ve already booked, go to Manage your holiday booking to view Raffaele the owner's contact details or send them a message.

What's the difference between 'Book your stay' and 'Contact the owner/manager'?

Use the Book your stay form to pay provisionally online and send Raffaele (the owner) a booking request. You’ll find out within 24 hours whether they’ve accepted - no money will leave your account before then

Or send Raffaele (the owner) an enquiry through the Contact the owner/manager form if you’d like a quote or more info first.

What is a booking request?

When you pay online through the Book your stay form, a booking request is sent to Raffaele (the owner). You’ll find out within 24 hours whether they’ve accepted - no money will leave your account before then.

Only bookings paid for through our site are covered by our trusted Payment Protection.

How do I know my booking is safe?

To book this holiday home you need to pay through the Holiday Lettings website. Only bookings paid for through our site are covered by our trusted Payment Protection. This means that in the unlikely event that you’re prevented or denied access to your holiday home when you check in, we’ll offer a full refund for the stay.

Find out more about booking safely.

How do I know what it will cost for my stay?

Simply enter your holiday dates in the Book your stay form to calculate the cost of your stay.
Click Book now to see a full breakdown of the price.

You can also request a quote from Raffaele (the owner) through the contact form. The owner will email you the total cost for your dates and a link to book and pay online.

How do I know if my booking request has been accepted?

You’ll receive an email within 24 hours to let you know. Or you can check in Manage your holiday booking. No money will leave your account unless it’s accepted.

How do I pay for my holiday?

Use the Book your stay form to pay provisionally online. You can pay by credit/debit card or PayPal. Raffaele (the owner) will have 24 hours to accept the booking and no money will leave your account before then.

If you’ve been sent a quote, simply accept it and pay online through the email we sent you. You can also do this in Manage your holiday booking.

Only bookings paid for through our site are covered by our trusted Payment Protection.

Why can't I call Raffaele (the owner) before booking?

You can exchange contact details with the property owner/manager once your booking is confirmed and you’ve paid in full. Paying and communicating only through our platform allows us to ensure that your booking is covered by our Payment Protection policy.

If you have any questions before booking, you can send the property owner/manager a message via the contact form on their listing. Once you’ve booked, you can discuss the rental and make arrangements for your trip by logging into Manage my booking.

How do damage deposits work?

In most cases, you don’t pay a damage deposit up front. Instead, we save your payment details securely and you’re only charged in the event of damage to the property.

Occasionally, you will pay a damage deposit up front as part of the total rental cost. In this case, the owner has 10 days after you check out to report any damage. If they don’t, we’ll return your deposit. If their claim is successful, we’ll deduct the agreed cost and return the remainder.

How can I view and manage my booking?

Go to Manage your holiday booking to view all your booking details, pay the balance of your holiday or cancel it if you need to.

How do I pay the balance of my holiday?

You can pay the remaining balance of your holiday at any point. Simply go to Manage my holiday booking and click Pay now.

We’ll automatically charge the balance payment to the same payment method 10 days before it’s due. Go to Manage my holiday booking to see when the payment will be taken.

How can I retract my booking request?

You’ll need to contact Raffaele (the owner) to do this. Send them a message in Manage your holiday booking or through the contact form on this page.

How do I cancel my booking?

Go to Manage your holiday booking to cancel your booking. Here you can view your cancellation policy to see if you’ll be refunded.

How do I edit my booking?

You can request to change the dates or number of people on your booking via the Manage your holiday booking page. To change your holiday dates use the Edit booking button. If you need to change the number of guests staying then send Raffaele (the owner) a message.

If Raffaele (the owner) agrees, they’ll send you a revised quote outlining the changes. You can review and accept/decline this from the Manage your holiday booking page. You’ll have 48 hours to take action before the revised quote expires.

View all FAQs

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12 reviews

from

$89

/ night

Contact owner

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12 reviews

from

$89

/ night

Contact owner

Book now

Adults*
Children