Pigeon Forge Vacation chalet rental with internet access, air con, walking and TV

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From the owner

  • Chalet
  • 2 bedrooms
  • Sleeps 8
  • Min stay varies
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Key information

  • 100% refund within 24 hours after booking. See Policies & House Rules
  • Child friendly
  • Car essential
  • Air conditioning
  • No pets allowed

From the owner

ESCAPE to the MOUNTAINS for a much needed getaway in this gorgeous cabin located near Pigeon Forge (4 minutes to the parkway). This quiet and warm hideaway is just what you need for time away with family or friends. This cabin sleeps 8 with lots of room and comfort. The master bedroom has a huge four poster king size bed, while the 2nd lofted bedroom area has a queen size bed and a separate trundle bed under a twin bed. Plenty of room for the whole family! It has two bathrooms so there is plenty of room for everyone to get ready for seeing a show in town! Family Matters even has an enclosed porch right off the kitchen with lots of windows to just sip some coffee or tea in the rocking chairs while taking in some fresh mountain air no matter what the season. With a fully equipped kitchen, spending time together doesn't have to be costly. Cook dinner in or on the charcoal grill and spend the evening playing one of the games that is right there in the cabin or while watching a favorite movie on Netflix. This cabin is perfect for getting away from it all, yet being close enough to be in all the action within minutes. It provides the best of both worlds. And, you can pack light because there is a washer and dryer right there to wash things up before you head back home. Family Matters offers free Wi-Fi an arcade machine, and also has an air hockey table on the back porch for those days that may find you in the competitive spirit. Parking is located directly in front of the cabin. Linens are provided. A starter supply (1 roll of toilet paper in each bathroom, 1 roll of paper towels, etc.) of toiletries is provided. No extra cleaning fees. Everything is included in rates quoted. (Any damages will be extra. This cabin is a non-smoking, no pet cabin.)Rates vary by season. Please see calendar for more information.

Please note this is a mountain ecosystem. There are bugs, scorpions, snakes, spiders and other wildlife. Most likely during your visit, you will see and encounter one or more of these species, some on purpose and others not on purpose. The biggest question we receive is about scorpions. There are two types of scorpions that are native to the Smoky Mountain area. Neither of these are poisonous like the ones out west. They can sting, but it is equivalent to that of a wasp or bee. While we treat our home for all possible species available through a professional company, scorpions are still able to climb up drain pipes and enter the home. If you see one of these, please do not panic. Simply step on it with your shoe and dispose of it. They tend to be more active during hot and dry spells, looking for a source of water. So your odds of seeing a scorpion are higher during the summer months when there has been minimal rain.

A note from the new owners - We recently bought Family Matters after visiting the area multiple times every year for the past couple decades. After looking at well over a hundred homes, we came across this cabin named Family Matters. It seemed perfect from the get go simply because our family matters so much to us. After seeing it in person, it really fit all of our needs and criteria. We love spending time with our family here and making new memories together. We hope that your family will find it to be a good fit as well. We hope that you all enjoy it as much as we do and have a wonderful trip to the area!Nearby Attractions - Pigeon Forge and Sevierville, Great Smoky Mountain National Park, Cades Cove, Dollywood and Splash Country, Dixie Stampede, Titanic, Wonder Works, Tanger Outlet Shopping, Ripley's Aquarium, golfing, fishing, tubing, Gatlinburg, horseback riding, swimming, hiking, biking and much, much more!

Holiday weeks, spring break and fall break weeks ( generally March 15 - April 15 and October 1 - 22) require a minimum of four nights stay. This includes Memorial Day, July 4, Labor Day, Thanksgiving, Christmas, and New Years.

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Amenities

Bed & bathroom

  • Bedroom 1: King bed
  • Bedroom 2: Queen Bed
  • Beds in other rooms: Sofa beds Bunk bed
  • 2 Family bathrooms

Families

  • Great for children of all ages
  • No pets allowed

Access

  • Not suitable for wheelchair users

Essentials

  • Wi-Fi available
  • Air conditioning
  • BBQ
  • Deck
  • Internet access
  • Central heating
  • Stove
  • Fridge
  • Freezer
  • Microwave
  • Toaster
  • Dishwasher
  • Washing machine
  • Clothes dryer
  • TV
  • Satellite TV
  • DVD player
  • Stereo system
  • Ceiling Fans
  • Linen provided
  • Towels provided

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Map

Area

Map

Availability

Cancellation policy

Full refund

100% refund within 24 hours after booking (provided the stay is at least 60 days away).

No refund

No refund If you cancel, any money you have paid cannot be refunded.

100% refund100% refund within 24 hours after booking (provided the stay is at least 60 days away).
Booking confirmed
No refundNo refund If you cancel, any money you have paid cannot be refunded.
24 hours after booking
Check-in date
* This fee helps us run our secure platform and enables us to provide 24/7 customer support

Things to know

Check in: 16:00 Check out: 11:00
If you have any questions about check-in or check-out times, please contact the owner/manager.

Payment

This rental can only be paid for online through Holiday Lettings using your credit/debit card or PayPal (never by bank or wire transfer).
Damage deposit: $100.00

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Smoking

No smoking at this property

House rules

Absolutely no pets or smoking allowed at this property.

We are located near many area attractions in Pigeon Forge including Wonderworks, Titanic, Dollywood, etc. Please look online for the best discounts available.

No parties allowed. We encourage families and friends enjoy their time on vacation, but please remember this is our home that we are sharing. We try to keep it nice for everyone to also enjoy. We appreciate your choosing our home away from home for your vacation.

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About the owner

Michelle H.
Average reply time:
52 minutes

Calendar last updated:
09 Apr 2024

Years listed:
8

Based in:
United States
Languages spoken: English
This property is hosted by a private host (consumer) and not a business. Bookings of their property may not be covered by EU or UK consumer protection laws. However, the Tripadvisor Rentals companies will provide you with the same customer service as with any other stay.

These are the details provided by the business owner.

Business Name

Business Address

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Reviews

5
Excellent
24 reviews
Excellent
22
Very Good
2
Good
0
Poor
0
Terrible
0
Roam56557762495

Woodsy mountain getaway
Jul 2023

Very cozy and clean, welcoming, perfect woodsy getaway, close to everything but still feels far away / secluded. We loved!

13 Jul 2023

This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC. Tripadvisor performs checks on all reviews.

yartizap

Hermoso!
Dec 2022

Excelente trato de parte de michelle, la cabaña hermosa, con todo lo necesario y sobretodo acogedora como si uno estuviese en su propia casa. Todo limpio, todo realmente excelente. Recomendado!… More 

26 Dec 2022

This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC. Tripadvisor performs checks on all reviews.

jasoncB9448VY
Glenwood, Arkansas

First time in the Forge
Oct 2022

This is our first visit to Pigeon Forge and we chose Family Matters cabin. The cabin is in a very good location, not too close and not too far from all the activities. We had a couple of minor issues … More 

8 Oct 2022

This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC. Tripadvisor performs checks on all reviews.

Lexi210
Dayton, Ohio

Feels as good as home!
May 2021

Love this cabin! This cabin is easy to find, very near Boss Hogg's wears valley location. Our communication with Michelle was fast and great! Our kids really enjoyed the air hockey table, netf… More 

17 May 2021

This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC. Tripadvisor performs checks on all reviews.

cesarmQ6461HN
Tampa, Florida

Book this one!
Mar 2021

Cute and cozy cabin. First time in Tennessee and this cabin made all the difference. The washer and dryer came very handy with large family and having to drive back and work. The kitchen had everythin… More 

19 Mar 2021

This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC. Tripadvisor performs checks on all reviews.

Review 1-5 of 24

FAQs

How do I find more info about the property?

You can get in touch with Michelle (the owner) through the contact form on this page.

If you’ve already booked, go to Manage your holiday booking to send the owner a message.

What if I have questions before I book?

Send Michelle (the owner) an email through the contact form on this page. Alternatively, if there’s a phone number on this page, you can call them.

How do I contact Michelle (the owner)?

Send an email through the contact form on this page. Or if there’s a phone number on this page, you can call them.

If you’ve already booked, go to Manage your holiday booking to view Michelle the owner's contact details or send them a message.

What's the difference between 'Book your stay' and 'Contact the owner/manager'?

Use the Book your stay form to pay provisionally online and send Michelle (the owner) a booking request. You’ll find out within 24 hours whether they’ve accepted - no money will leave your account before then

Or send Michelle (the owner) an enquiry through the Contact the owner/manager form if you’d like a quote or more info first.

What is a booking request?

When you pay online through the Book your stay form, a booking request is sent to Michelle (the owner). You’ll find out within 24 hours whether they’ve accepted - no money will leave your account before then.

Only bookings paid for through our site are covered by our trusted Payment Protection.

How do I know my booking is safe?

To book this holiday home you need to pay through the Holiday Lettings website. Only bookings paid for through our site are covered by our trusted Payment Protection. This means that in the unlikely event that you’re prevented or denied access to your holiday home when you check in, we’ll offer a full refund for the stay.

Find out more about booking safely.

How do I know what it will cost for my stay?

Simply enter your holiday dates in the Book your stay form to calculate the cost of your stay.
Click Book now to see a full breakdown of the price.

You can also request a quote from Michelle (the owner) through the contact form. The owner will email you the total cost for your dates and a link to book and pay online.

How do I know if my booking request has been accepted?

You’ll receive an email within 24 hours to let you know. Or you can check in Manage your holiday booking. No money will leave your account unless it’s accepted.

How do I pay for my holiday?

Use the Book your stay form to pay provisionally online. You can pay by credit/debit card or PayPal. Michelle (the owner) will have 24 hours to accept the booking and no money will leave your account before then.

If you’ve been sent a quote, simply accept it and pay online through the email we sent you. You can also do this in Manage your holiday booking.

Only bookings paid for through our site are covered by our trusted Payment Protection.

Why can't I call Michelle (the owner) before booking?

You can exchange contact details with the property owner/manager once your booking is confirmed and you’ve paid in full. Paying and communicating only through our platform allows us to ensure that your booking is covered by our Payment Protection policy.

If you have any questions before booking, you can send the property owner/manager a message via the contact form on their listing. Once you’ve booked, you can discuss the rental and make arrangements for your trip by logging into Manage my booking.

How do damage deposits work?

In most cases, you don’t pay a damage deposit up front. Instead, we save your payment details securely and you’re only charged in the event of damage to the property.

Occasionally, you will pay a damage deposit up front as part of the total rental cost. In this case, the owner has 10 days after you check out to report any damage. If they don’t, we’ll return your deposit. If their claim is successful, we’ll deduct the agreed cost and return the remainder.

How can I view and manage my booking?

Go to Manage your holiday booking to view all your booking details, pay the balance of your holiday or cancel it if you need to.

How do I pay the balance of my holiday?

You can pay the remaining balance of your holiday at any point. Simply go to Manage my holiday booking and click Pay now.

We’ll automatically charge the balance payment to the same payment method 10 days before it’s due. Go to Manage my holiday booking to see when the payment will be taken.

How can I retract my booking request?

You’ll need to contact Michelle (the owner) to do this. Send them a message in Manage your holiday booking or through the contact form on this page.

How do I cancel my booking?

Go to Manage your holiday booking to cancel your booking. Here you can view your cancellation policy to see if you’ll be refunded.

How do I edit my booking?

You can request to change the dates or number of people on your booking via the Manage your holiday booking page. To change your holiday dates use the Edit booking button. If you need to change the number of guests staying then send Michelle (the owner) a message.

If Michelle (the owner) agrees, they’ll send you a revised quote outlining the changes. You can review and accept/decline this from the Manage your holiday booking page. You’ll have 48 hours to take action before the revised quote expires.

View all FAQs

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24 reviews
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 $155 

/ night
Total
24 reviews
from

 $155 

/ night
Total