Playa del Carmen Vacation apartment rental with private pool, internet access, balcony/terrace and air con

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From the owner

  • Apartment
  • 1 bedroom
  • Sleeps 5
  • 1 night min stay
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Key information

  • 100% refund within 24 hours after booking. See Policies & House Rules
  • Swimming pool
  • Child friendly
  • Air conditioning
  • No pets allowed
  • Private garden

From the owner

This apartment is located inside of my Condo Hotel called Claro De Luna

innovative structure with unique design located in the heart of Playa Del Carmen only 20 min walk from the beautiful caribbeans's beaches

and only 500m from the best restaurants and local of Quinta Avenida.

This apartment is located on the first floor, it's decorated with modern and cutting-edge style. It's furnished with a master bedroom, private bathroom, full kitchen with gas heater, living-dining room area and an amazing balcony where you can relax and enjoy a wonderful view of the swimming pool.

We have the reception open from 9:30 to 18:30

AMENITIES

* free wifi

* flat screen TV (more then 300 films and series tv available)

* silverware/utensils

* air conditioner

* seating area for 4 people with table and chairs

* bed king size

* bed sofa (1child)

* wardrobe

* fridge/microwave

* towel/linen

* bathroom amenities

* table and chairs in the balcony

* swimming pool view

* coffee maker

* cold and hot water

* fan (living-dining room)

* security safe

* mosquito net

* hairdryer

* night watchman

* cleaner

ON REQUEST

* High chair / Child's bed

COMMON AREA

* swimming pool area * barbecue area * garden * reception

**PETS ARE NOT ALLOWED, SORRY**

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Amenities

Bed & bathroom

  • Bedroom 1: King bed Sofa beds 2 Twin beds
  • 1 Family bathroom

Families

  • Great for children of all ages
  • No pets allowed
  • High chair

Access

  • Not suitable for wheelchair users

Essentials

  • Wi-Fi available
  • Air conditioning
  • Private outdoor pool (unheated)
  • Children's pool
  • Private garden
  • BBQ
  • Balcony or terrace
  • Bicycles available
  • Internet access
  • Safe
  • Staffed property
  • Stove
  • Fridge
  • Freezer
  • Microwave
  • High chair
  • TV
  • Satellite TV
  • Ceiling Fans
  • Linen provided
  • Towels provided

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Map

Area

Map

Availability

Cancellation policy

Full refund

100% refund within 24 hours after booking (provided the stay is at least 60 days away).

Partial refund

100% refund of the amount paid (minus the booking fee*) if cancelled at least two weeks before check-in.

No refund

No refund if cancelled less than 2 weeks before check-in.

100% refund100% refund within 24 hours after booking (provided the stay is at least 60 days away).
Booking confirmed
100% refund100% refund of the amount paid (minus the booking fee*) if cancelled at least two weeks before check-in.
24 hours after booking
No refundNo refund if cancelled less than 2 weeks before check-in.
2 weeks before
Check-in date
* This fee helps us run our secure platform and enables us to provide 24/7 customer support

Things to know

Check in: 14:00 Check out: 10:00
If you have any questions about check-in or check-out times, please contact the owner/manager.

Payment

This rental can only be paid for online through Holiday Lettings using your credit/debit card or PayPal (never by bank or wire transfer).

See more

Smoking

Yes, smoking allowed

House rules

noise after 2300 banned organize pool parties time from 9.00 am to 11.00 pm Check-in from 14.00 to 19.00 for other times informed in advance.

See more

Manager restrictions

Minimum stay: 1 night

About the owner

Christelle L.
Calendar last updated:
22 Apr 2024

Years listed:
7

Based in:
France
Languages spoken: French, Spanish
This property is hosted by a private host (consumer) and not a business. Bookings of their property may not be covered by EU or UK consumer protection laws. However, the Tripadvisor Rentals companies will provide you with the same customer service as with any other stay.

These are the details provided by the business owner.

Business Name

Business Address

Business Telephone

Business Email

Other Applicable Information

Reviews

5
Excellent
3 reviews
Excellent
3
Very Good
0
Good
0
Poor
0
Terrible
0
Patrick V
Merchtem, Belgium

Amazing service
May 2018

The service in Claro de Luna was amazing! Better than in much other countries, even better than in Thailand or Bali ! Roberto and his wife were really very helpful. The room with kitchen, fridge, bath… More 

10 Jun 2018

This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC. Tripadvisor performs checks on all reviews.

valtrix
Chicago, Illinois

Great experience
Jan 2018

Roberto and his wife are excellent hosts. Very clean and modern accommodations. Small fridge and kitchen for breakfast lunch and keeping your beers cold. Short distance to beach and closely located to… More 

19 Jan 2018

This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC. Tripadvisor performs checks on all reviews.

Response from the owner
A special thanks to David and his partner. It was a real pleasure to meet you and talk with you. You will always be welcome at the Claro de Luna. We hope to see you again soon. Roberto y Imeria

This response is the subjective opinion of the management representative and not TripAdvisor LLC.

Matteo M
Milan, Italy

INCREDIBLE PLACE ...
Jan 2017

Excellent staff ... Fantastic Locations ... Special services.... Really excellent work , well done, exclusive place ... SUPER

13 Jan 2017

This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC. Tripadvisor performs checks on all reviews.

Review 1-3 of 3

FAQs

How do I find more info about the property?

You can get in touch with Christelle (the owner) through the contact form on this page.

If you’ve already booked, go to Manage your holiday booking to send the owner a message.

What if I have questions before I book?

Send Christelle (the owner) an email through the contact form on this page. Alternatively, if there’s a phone number on this page, you can call them.

How do I contact Christelle (the owner)?

Send an email through the contact form on this page. Or if there’s a phone number on this page, you can call them.

If you’ve already booked, go to Manage your holiday booking to view Christelle the owner's contact details or send them a message.

What's the difference between 'Book your stay' and 'Contact the owner/manager'?

Use the Book your stay form to pay provisionally online and send Christelle (the owner) a booking request. You’ll find out within 24 hours whether they’ve accepted - no money will leave your account before then

Or send Christelle (the owner) an enquiry through the Contact the owner/manager form if you’d like a quote or more info first.

What is a booking request?

When you pay online through the Book your stay form, a booking request is sent to Christelle (the owner). You’ll find out within 24 hours whether they’ve accepted - no money will leave your account before then.

Only bookings paid for through our site are covered by our trusted Payment Protection.

How do I know my booking is safe?

To book this holiday home you need to pay through the Holiday Lettings website. Only bookings paid for through our site are covered by our trusted Payment Protection. This means that in the unlikely event that you’re prevented or denied access to your holiday home when you check in, we’ll offer a full refund for the stay.

Find out more about booking safely.

How do I know what it will cost for my stay?

Simply enter your holiday dates in the Book your stay form to calculate the cost of your stay.
Click Book now to see a full breakdown of the price.

You can also request a quote from Christelle (the owner) through the contact form. The owner will email you the total cost for your dates and a link to book and pay online.

How do I know if my booking request has been accepted?

You’ll receive an email within 24 hours to let you know. Or you can check in Manage your holiday booking. No money will leave your account unless it’s accepted.

How do I pay for my holiday?

Use the Book your stay form to pay provisionally online. You can pay by credit/debit card or PayPal. Christelle (the owner) will have 24 hours to accept the booking and no money will leave your account before then.

If you’ve been sent a quote, simply accept it and pay online through the email we sent you. You can also do this in Manage your holiday booking.

Only bookings paid for through our site are covered by our trusted Payment Protection.

Why can't I call Christelle (the owner) before booking?

You can exchange contact details with the property owner/manager once your booking is confirmed and you’ve paid in full. Paying and communicating only through our platform allows us to ensure that your booking is covered by our Payment Protection policy.

If you have any questions before booking, you can send the property owner/manager a message via the contact form on their listing. Once you’ve booked, you can discuss the rental and make arrangements for your trip by logging into Manage my booking.

How do damage deposits work?

In most cases, you don’t pay a damage deposit up front. Instead, we save your payment details securely and you’re only charged in the event of damage to the property.

Occasionally, you will pay a damage deposit up front as part of the total rental cost. In this case, the owner has 10 days after you check out to report any damage. If they don’t, we’ll return your deposit. If their claim is successful, we’ll deduct the agreed cost and return the remainder.

How can I view and manage my booking?

Go to Manage your holiday booking to view all your booking details, pay the balance of your holiday or cancel it if you need to.

How do I pay the balance of my holiday?

You can pay the remaining balance of your holiday at any point. Simply go to Manage my holiday booking and click Pay now.

We’ll automatically charge the balance payment to the same payment method 10 days before it’s due. Go to Manage my holiday booking to see when the payment will be taken.

How can I retract my booking request?

You’ll need to contact Christelle (the owner) to do this. Send them a message in Manage your holiday booking or through the contact form on this page.

How do I cancel my booking?

Go to Manage your holiday booking to cancel your booking. Here you can view your cancellation policy to see if you’ll be refunded.

How do I edit my booking?

You can request to change the dates or number of people on your booking via the Manage your holiday booking page. To change your holiday dates use the Edit booking button. If you need to change the number of guests staying then send Christelle (the owner) a message.

If Christelle (the owner) agrees, they’ll send you a revised quote outlining the changes. You can review and accept/decline this from the Manage your holiday booking page. You’ll have 48 hours to take action before the revised quote expires.

View all FAQs

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3 reviews
from

 $59 

/ night
Total
3 reviews
from

 $59 

/ night
Total