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Puerto Aventuras Vacation villa rental with private pool, beach/lake nearby, internet access and balcony/terrace

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From the owner

Villa
5 bedrooms
Sleeps 14
Min stay varies

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Key information

100% refund within 24 hours after booking. See Policies & House Rules
Beach/lakeside relaxation
Nearest beach 0.8 mi
Swimming pool
Child friendly
Car not necessary
Air conditioning
No pets allowed
Private garden

From the owner

Casa Sarita is a beautifully decorated, spacious, comfortable 5 bedroom villa located in the exclusive gated community of Puerto Aventuras. This community's convenient location allows easy access to the amusement and eco parks in the area, as well as cenotes, beautiful beaches with white powdery sand and Mayan Ruins. The perfect spot for a relaxing, fun-filled vacation in the Riviera Maya.

This elegant villa features a lush tropical garden on a 9 hole golf course and offers all the comforts of a luxury home. The tranquil courtyard welcomes you with a beautiful fountain and covered seating areas on the porch. The light, open and airy spaces offer several options for relaxation after a day of activities. Whether you are enjoying the pool or garden views from the second floor terraces, reading a book from the library collection in the sitting area on the second floor, relaxing on the covered patio, taking in some sun on the pool deck, having a drink at the outdoor bar while you barbecue or listening to your favorite music from the speaker system with iPod hookup, you will feel at home in this vacation villa. Spend your evenings watching the sun set or star gazing from the hammocks under the palapa on the roof terrace. End your day with a movie from the movie collection. Wi-fi available throughout house.

The villa has 3 bedrooms on the second floor, and 1 bedroom on the first floor in the main house. The 5th bedroom has a private entrance but can also be accessed from the main house. All bedrooms have en-suite bathrooms, air condition and ceiling fans.

There are dining spaces inside and on the covered patio. The chef's kitchen is fully equipped and you can pamper yourself by booking your personal chef in your villa.

Some of the special touches of this villa are oversized showers, two bathrooms with spa, jetted tubs, beautiful hand polished wood furniture, high ceilings, living room with two story ceiling and a beautiful chandelier, fine marble throughout, and impressive columns. You will absolutely love the beautiful wooden walk in closets in two bedrooms. There is generous storage in the his and hers closets in the other 2 bedrooms upstairs, and the kitchen cupboards.

Whether you plan to spend your days exploring or just relaxing in the villa, Sarita's central location will be sure to please.

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Amenities

Bed & bathroom

Bedroom 1: King bed
Bedroom 2: King bed
Bedroom 3: King bed
Bedroom 4: 2 Queen Beds
Bedroom 5: Queen Bed 2 Twin beds
4 En suites, 1 Wet room, 1 Toilet Only

Families

Great for children of all ages
No pets allowed

Access

Parking
Not suitable for wheelchair users

Essentials

Wi-Fi available
Air conditioning
Private outdoor pool (unheated)
Private garden
BBQ
Patio

Solarium or roof terrace
Balcony or terrace
Internet access
Safe
Staffed property
Stove
Fridge
Freezer
Microwave
Toaster
Kettle
Washing machine
Clothes dryer
Iron
TV
Satellite TV
DVD player
Stereo system
Ceiling Fans
Linen provided
Towels provided
Housekeeping Included

Show all amenities Show fewer amenities

Interaction with guest

Look forward to being pampered by our staff. Maid service 6 days, pool and garden maintained 6 days. Property manager greets you on arrival and is available everyday.

from $629/night

Chic, casual luxury, private, spacious, ideal location minutes walk to the beach – Home 6894381

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Adults
Children

Owner fees cover things like cleaning. Click Book now to review a full breakdown of the cost before making your payment.

Psst! Rentals are first come, first serve.

Book now to increase your chances of staying here.

from $629/night

Chic, casual luxury, private, spacious, ideal location minutes walk to the beach – Home 6894381

Psst, get 10% off experiences on Viator when you book on HolidayLettings

Finish booking to see your promo code

Map

Area

Availability

Cancellation policy

Full refund

100% refund within 24 hours after booking (provided the stay is at least 60 days away).

Partial refund

50% refund of the amount paid (minus the booking fee*) if cancelled at least 4 weeks before check-in.

25% refund of the amount paid (minus the booking fee*) if cancelled at least 2 weeks before check-in.

No refund

No refund if cancelled less than 2 weeks before check-in.

100% refund100% refund within 24 hours after booking (provided the stay is at least 60 days away).

Booking confirmed

50% refund50% refund of the amount paid (minus the booking fee*) if cancelled at least 4 weeks before check-in.

24 hours after booking

25% refund25% refund of the amount paid (minus the booking fee*) if cancelled at least 2 weeks before check-in.

4 weeks before

No refundNo refund if cancelled less than 2 weeks before check-in.

2 weeks before

Check-in date

* This fee helps us run our secure platform and enables us to provide 24/7 customer support

Things to know

Check in: 16:00 Check out: 11:00
If you have any questions about check-in or check-out times, please contact the owner/manager.

Payment

This rental can only be paid for online through Holiday Lettings using your credit/debit card or PayPal (never by bank or wire transfer).
Damage deposit: $1,000.00

Smoking

No smoking at this property

About the owner

Stephney G.

Calendar last updated:: 13 Apr 2024
Years listed:: 8
Based in:: United States

Languages spoken: English

Reviews

4.5

Very Good

6 reviews

Excellent

Very Good

Good

Poor

Terrible

76nattyd

Tulum, Mexico

Bien y mal

Jul 2020

Todo se veía muy bien pero hubo problemas con el agua caliente con la tina las toallas para la alberca ya muy viejas no hay aire acondicionado en la cocina ni en la sala ni en el comedor la pis… More

5 Aug 2020

This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC. Tripadvisor performs checks on all reviews.

Response from the owner

I am so sorry to hear that you were not happy with your visit to our villa. We had no idea as you even extended your stay with us. I know you were unhappy about the charges from the dogs you left unattended in the house, but as I explained, the workers are not responsible for taking out your dogs and leaving them locked in the house for long periods of time resulted in them going in the house and chewing up several pieces of furniture. We try to keep the villa the way we want to have it when we are there so could not have guests use any of the damaged mats/rugs in the villa. We had to pay a service to sanitize the villa and several pieces of furniture had to be profesionally refinished. All paperwork was sent to Flipkey and they approved this. I explained that we do not normally take pets for this reason but I was trying to help you out. I asked Flipkey to explain the exchange conversion to you as this was all done by them. We have had Mexican guests and there has been no problems with the charges. We will continue to offer the best service we can as we try to give our guests the best vacation.

This response is the subjective opinion of the management representative and not TripAdvisor LLC.

sdduckhunter

South Dakota

Vacation

Feb 2017

My family and I would like to say thank you for an amazing stay at this beautiful place. The pictures were spot on its a beautiful castle in paradise second to none the pool was wonderful and the grou… More

28 Feb 2017

This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC. Tripadvisor performs checks on all reviews.

Response from the owner

Thank you Jason for such a fantastic, warm and sincere review. I am truly delighted that your family had such a great time in Puerto Aventuras. We try very hard to exceed our guests expectations and I know the staff love interacting with the guests. I will surely let Valerie and the staff know how pleased you were with their services. We look forward to your next visit to Casa Sarita.! Stephney, Valerie and the staff.

This response is the subjective opinion of the management representative and not TripAdvisor LLC.

shanzie85

Chicago

Awesome rental

Feb 2016

I rented this house with 9 friends (mostly couples) for 4 nights/5 days and we had a fabulous time. The photos are accurate -- the home is beautiful and very well kept and private. The daily maid serv… More

1 Mar 2016

This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC. Tripadvisor performs checks on all reviews.

Response from the owner

Hi Shana, thank you so much for the great review. We loved having your fun loving group and can't wait for you all to come back. The chef will have some old favorites and some new enticing dishes for you. Stephney, Mitch and Valerie

This response is the subjective opinion of the management representative and not TripAdvisor LLC.

DarioErnst

Cancun, Mexico

Paradise within Paradise

Feb 2016

Our time was wonderful. I have nothing but positive feedback. Starting with your correspondence. You were always quick to respond, open to changes and flexible in working with us. You made the experie… More

1 Mar 2016

This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC. Tripadvisor performs checks on all reviews.

Response from the owner

Darius, it was a pleasure hosting your group and we are so glad you had a great time. Thank you for taking the time to write such a lovely review. We know you are all now rejuvenated and ready to go, until your next vacation. I will be sure to pass on your kind words to the staff. We hope to see you again when it is time for some well earned R and R. Stephney, Valerie and Mitch

This response is the subjective opinion of the management representative and not TripAdvisor LLC.

Elsa P

Montreal, Canada

A little paradise

Jan 2016

We were a group of 10 adults, 2 kids and 2 babies to stay at the Villa Sarita at the end of January 2016. The villa is in top notch condition, also thanks to a dedicated staff cleaning every corner ea… More

25 Feb 2016

This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC. Tripadvisor performs checks on all reviews.

Response from the owner

Hi Elsa, thank you so much for such a wonderful review. I will be sure to pass this on to the staff. Our goal is to create as perfect an environment as we can for our guests to have a memorable vacation, and our staff try really hard to do that. Thank you for being so patient and understanding about the lack of wifi for most of your stay. The telecom company got tired of Valerie's badgering and came out to take care of the issue. It was our pleasure to host your group and would love to welcome you back if your travels take you to Puerto Aventuras in the future. Stephney, Mitch, Valerie

This response is the subjective opinion of the management representative and not TripAdvisor LLC.

Review 1-5 of 6

FAQs

How do I find more info about the property?

You can get in touch with Stephney (the owner) through the contact form on this page.

If you’ve already booked, go to Manage your holiday booking to send the owner a message.

What if I have questions before I book?

Send Stephney (the owner) an email through the contact form on this page. Alternatively, if there’s a phone number on this page, you can call them.

How do I contact Stephney (the owner)?

Send an email through the contact form on this page. Or if there’s a phone number on this page, you can call them.

If you’ve already booked, go to Manage your holiday booking to view Stephney the owner's contact details or send them a message.

What's the difference between 'Book your stay' and 'Contact the owner/manager'?

Use the Book your stay form to pay provisionally online and send Stephney (the owner) a booking request. You’ll find out within 24 hours whether they’ve accepted - no money will leave your account before then

Or send Stephney (the owner) an enquiry through the Contact the owner/manager form if you’d like a quote or more info first.

What is a booking request?

When you pay online through the Book your stay form, a booking request is sent to Stephney (the owner). You’ll find out within 24 hours whether they’ve accepted - no money will leave your account before then.

Only bookings paid for through our site are covered by our trusted Payment Protection.

How do I know my booking is safe?

To book this holiday home you need to pay through the Holiday Lettings website. Only bookings paid for through our site are covered by our trusted Payment Protection. This means that in the unlikely event that you’re prevented or denied access to your holiday home when you check in, we’ll offer a full refund for the stay.

Find out more about booking safely.

How do I know what it will cost for my stay?

Simply enter your holiday dates in the Book your stay form to calculate the cost of your stay.
Click Book now to see a full breakdown of the price.

You can also request a quote from Stephney (the owner) through the contact form. The owner will email you the total cost for your dates and a link to book and pay online.

How do I know if my booking request has been accepted?

You’ll receive an email within 24 hours to let you know. Or you can check in Manage your holiday booking. No money will leave your account unless it’s accepted.

How do I pay for my holiday?

Use the Book your stay form to pay provisionally online. You can pay by credit/debit card or PayPal. Stephney (the owner) will have 24 hours to accept the booking and no money will leave your account before then.

If you’ve been sent a quote, simply accept it and pay online through the email we sent you. You can also do this in Manage your holiday booking.

Only bookings paid for through our site are covered by our trusted Payment Protection.

Why can't I call Stephney (the owner) before booking?

You can exchange contact details with the property owner/manager once your booking is confirmed and you’ve paid in full. Paying and communicating only through our platform allows us to ensure that your booking is covered by our Payment Protection policy.

If you have any questions before booking, you can send the property owner/manager a message via the contact form on their listing. Once you’ve booked, you can discuss the rental and make arrangements for your trip by logging into Manage my booking.

How do damage deposits work?

In most cases, you don’t pay a damage deposit up front. Instead, we save your payment details securely and you’re only charged in the event of damage to the property.

Occasionally, you will pay a damage deposit up front as part of the total rental cost. In this case, the owner has 10 days after you check out to report any damage. If they don’t, we’ll return your deposit. If their claim is successful, we’ll deduct the agreed cost and return the remainder.

How can I view and manage my booking?

Go to Manage your holiday booking to view all your booking details, pay the balance of your holiday or cancel it if you need to.

How do I pay the balance of my holiday?

You can pay the remaining balance of your holiday at any point. Simply go to Manage my holiday booking and click Pay now.

We’ll automatically charge the balance payment to the same payment method 10 days before it’s due. Go to Manage my holiday booking to see when the payment will be taken.

How can I retract my booking request?

You’ll need to contact Stephney (the owner) to do this. Send them a message in Manage your holiday booking or through the contact form on this page.

How do I cancel my booking?

Go to Manage your holiday booking to cancel your booking. Here you can view your cancellation policy to see if you’ll be refunded.

How do I edit my booking?

You can request to change the dates or number of people on your booking via the Manage your holiday booking page. To change your holiday dates use the Edit booking button. If you need to change the number of guests staying then send Stephney (the owner) a message.

If Stephney (the owner) agrees, they’ll send you a revised quote outlining the changes. You can review and accept/decline this from the Manage your holiday booking page. You’ll have 48 hours to take action before the revised quote expires.

View all FAQs

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6 reviews

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6 reviews

from

$629

/ night

Contact owner

Book now

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