Ravensbourne Vacation chalet rental

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From the manager

  • Chalet
  • 3 bedrooms
  • Sleeps 6
  • 2 nights min stay
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Key information

  • 100% refund within 24 hours after booking. See Policies & House Rules
  • Ask about children
  • Ask about pets

From the manager

Set in a gated community and surrounded by lush gardens this architecturally designed holiday house is perfect for couples or families. Windsong is a two story house with fully equipped kitchen, huge living area with wood fire and air-conditioning, balconies both upstairs and downstairs and a BBQ on the lower deck. Take in the amazing views while breakfasting in the dining room or snuggle up in the chalet style living area next to the fire, after a relaxing spa in the main downstairs bathroom. Upstairs are two bedrooms- one Queen and one Twin a bathroom and WC, kitchenette and separate entrance as well as an inside access. You can also book as a private one bedroom retreat in the downstairs area with spa, views , log fire and full kitchen. The views from everywhere in Windsong are like none other. This is a perfect house for privacy and relaxation.

Kitchen with all electrical goods including oven & microwave, dishwasher. All crockery, cutlery & glassware included

Wood fire with ample wood provided

Split level air conditioner

TV, DVD, CD player

Gas Weber BBQ

Laundry with washing machine, dryer, iron & ironing board

Hairdryer, linen and toiletries

Undercover parking for two vehicles.

More Less

Amenities

Bed & bathroom

  • 2 Shower rooms

Families

  • Not suitable for children
  • Ask about pets

Access

  • Not suitable for wheelchair users
Map

Area

Map

Availability

Cancellation policy

Full refund

100% refund within 24 hours after booking (provided the stay is at least 60 days away).

Partial refund

50% refund of the amount paid (minus the booking fee*) if cancelled at least 4 weeks before check-in.

No refund

No refund if cancelled less than 4 weeks before check-in.

100% refund100% refund within 24 hours after booking (provided the stay is at least 60 days away).
Booking confirmed
50% refund50% refund of the amount paid (minus the booking fee*) if cancelled at least 4 weeks before check-in.
24 hours after booking
No refundNo refund if cancelled less than 4 weeks before check-in.
4 weeks before
Check-in date
* This fee helps us run our secure platform and enables us to provide 24/7 customer support

Things to know

Payment

This rental can only be paid for online through Holiday Lettings using your credit/debit card or PayPal (never by bank or wire transfer).

See more

Smoking

Please contact the owner

Manager restrictions

Minimum stay: 2 night

About the manager

Ravensbourne Escape
Average reply time:
35 minutes

Calendar last updated:
24 Apr 2024

Years listed:
10

Languages spoken: English
This property is hosted by a private host (consumer) and not a business. Bookings of their property may not be covered by EU or UK consumer protection laws. However, the Tripadvisor Rentals companies will provide you with the same customer service as with any other stay.

These are the details provided by the business owner.

Business Name

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Business Email

Other Applicable Information

Reviews

5
Excellent
11 reviews
Excellent
11
Very Good
0
Good
0
Poor
0
Terrible
0
Stoffpapagei

Perfect family getaway
Jul 2021

Absolutely loved it! Probably most comfortable place we ever had! Quiet, private, relaxing and enough space for everyone!

9 Jul 2021

This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC. Tripadvisor performs checks on all reviews.

Response from the manager
Hey! What a top review. All that a host would ask for. Love to have you back again… Thank you Annette & Rob

This response is the subjective opinion of the management representative and not TripAdvisor LLC.

FarAway57857300778

Perfect weekend escape
Feb 2021

Beautiful, relaxing location . The house was well set up , clean & comfortable. Ideal for a small group with plenty of space to relax & spread out . The manager Rob was very helpful with info… More 

5 Mar 2021

This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC. Tripadvisor performs checks on all reviews.

Response from the manager
So pleased you enjoyed your stay! Hope to see you again Rob & Annette

This response is the subjective opinion of the management representative and not TripAdvisor LLC.

jawmuzza
Brisbane, Australia

Lovely location and facilities
Nov 2020

Windsong was a delightful location for two couples to share a birthday celebration. The property was well appointed and had everything we needed. Shared a couple of meals in house and visited the Ol… More 

1 Jan 2021

This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC. Tripadvisor performs checks on all reviews.

Response from the manager
Thank you Jeanette and Murray for a lovely review. It was a pleasure to have you stay. We look forward to seeing you here again !

This response is the subjective opinion of the management representative and not TripAdvisor LLC.

lindadI4474RE
Brisbane, Australia

A great spot to totally chill out
Oct 2020

Great place for two stressed out city chics to relax and chill out. Two separate living spaces with upstairs being like a separate unit, meant that we had our own space but could still share the views… More 

30 Oct 2020

This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC. Tripadvisor performs checks on all reviews.

Response from the manager
Hey ! What a great weekend! So pleased you had a great time. Thanks for your review....come again soon

This response is the subjective opinion of the management representative and not TripAdvisor LLC.

DJS21-07

Perfect weekend away
Sep 2020

My husband & I had such an amazing weekend away. We couldn’t have asked for a more beautiful place to stay everything was just stunning. Rob was fantastic and wonderful to deal with we canno… More 

23 Sep 2020

This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC. Tripadvisor performs checks on all reviews.

Response from the manager
Our pleasure having you stay and thank you for a great review of your experience!

This response is the subjective opinion of the management representative and not TripAdvisor LLC.

Review 1-5 of 11

FAQs

How do I find more info about the property?

You can get in touch with the property manager through the contact form on this page.

If you’ve already booked, go to Manage your holiday booking to send the owner a message.

What if I have questions before I book?

Send the property manager an email through the contact form on this page. Alternatively, if there’s a phone number on this page, you can call them.

How do I contact the property manager?

Send an email through the contact form on this page. Or if there’s a phone number on this page, you can call them.

If you’ve already booked, go to Manage your holiday booking to view the property manager's contact details or send them a message.

What's the difference between 'Book your stay' and 'Contact the owner/manager'?

Use the Book your stay form to pay provisionally online and send the property manager a booking request. You’ll find out within 24 hours whether they’ve accepted - no money will leave your account before then

Or send the property manager an enquiry through the Contact the owner/manager form if you’d like a quote or more info first.

What is a booking request?

When you pay online through the Book your stay form, a booking request is sent to the property manager. You’ll find out within 24 hours whether they’ve accepted - no money will leave your account before then.

Only bookings paid for through our site are covered by our trusted Payment Protection.

How do I know my booking is safe?

To book this holiday home you need to pay through the Holiday Lettings website. Only bookings paid for through our site are covered by our trusted Payment Protection. This means that in the unlikely event that you’re prevented or denied access to your holiday home when you check in, we’ll offer a full refund for the stay.

Find out more about booking safely.

How do I know what it will cost for my stay?

Simply enter your holiday dates in the Book your stay form to calculate the cost of your stay.
Click Book now to see a full breakdown of the price.

You can also request a quote from the property manager through the contact form. The owner will email you the total cost for your dates and a link to book and pay online.

How do I know if my booking request has been accepted?

You’ll receive an email within 24 hours to let you know. Or you can check in Manage your holiday booking. No money will leave your account unless it’s accepted.

How do I pay for my holiday?

Use the Book your stay form to pay provisionally online. You can pay by credit/debit card or PayPal. the property manager will have 24 hours to accept the booking and no money will leave your account before then.

If you’ve been sent a quote, simply accept it and pay online through the email we sent you. You can also do this in Manage your holiday booking.

Only bookings paid for through our site are covered by our trusted Payment Protection.

Why can't I call the property manager before booking?

You can exchange contact details with the property owner/manager once your booking is confirmed and you’ve paid in full. Paying and communicating only through our platform allows us to ensure that your booking is covered by our Payment Protection policy.

If you have any questions before booking, you can send the property owner/manager a message via the contact form on their listing. Once you’ve booked, you can discuss the rental and make arrangements for your trip by logging into Manage my booking.

How do damage deposits work?

In most cases, you don’t pay a damage deposit up front. Instead, we save your payment details securely and you’re only charged in the event of damage to the property.

Occasionally, you will pay a damage deposit up front as part of the total rental cost. In this case, the owner has 10 days after you check out to report any damage. If they don’t, we’ll return your deposit. If their claim is successful, we’ll deduct the agreed cost and return the remainder.

How can I view and manage my booking?

Go to Manage your holiday booking to view all your booking details, pay the balance of your holiday or cancel it if you need to.

How do I pay the balance of my holiday?

You can pay the remaining balance of your holiday at any point. Simply go to Manage my holiday booking and click Pay now.

We’ll automatically charge the balance payment to the same payment method 10 days before it’s due. Go to Manage my holiday booking to see when the payment will be taken.

How can I retract my booking request?

You’ll need to contact the property manager to do this. Send them a message in Manage your holiday booking or through the contact form on this page.

How do I cancel my booking?

Go to Manage your holiday booking to cancel your booking. Here you can view your cancellation policy to see if you’ll be refunded.

How do I edit my booking?

You can request to change the dates or number of people on your booking via the Manage your holiday booking page. To change your holiday dates use the Edit booking button. If you need to change the number of guests staying then send the property manager a message.

If the property manager agrees, they’ll send you a revised quote outlining the changes. You can review and accept/decline this from the Manage your holiday booking page. You’ll have 48 hours to take action before the revised quote expires.

View all FAQs

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11 reviews
from

 $226 

/ night
Total
11 reviews
from

 $226 

/ night
Total