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Bobby_Sole
Brisbane, Australia
Great view but property needs work
May 2014
The property is in a great location in the centre of Mulranny village with easy access to Achill Island, Clew Bay, Newport & Westport. The property is right next door to the Greenway bike and walk… More
4 Jun 2014
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC. Tripadvisor performs checks on all reviews.
Response from the manager
Thank you for taking the time to review our property. We are glad you enjoyed the excellent location and opportunities it affords for walking, cycling and many other outdoor pursuits, as well as the outstanding natural beauty and great views.We would like to address some of your concerns regarding the property. The washer / dryer as you mentioned is unfortunately not as efficient as a separate dryer. It functions best when the clothes are hung out for a short time to let the steam escape at the end of the cycle. We will add this tip to our info booklet for future guests. There is also an outdoor communal line for clothes drying and a clothes horse is provided in the property. Regarding the entertainment in the property, a small tv, separate DVD player and sepearate vhs player are provided. We hope you also got the opportunity to enjoy the selection of dvds, books and board games provided. The vhs player is of course now outdated and we can remove it. The DVD player is fully functional. The tv is admittedly quite small and we will replace this shortly with an updated model. We are sorry to hear you had trouble with the storage heaters which are in each room of the property. We checked these as soon as we read your review and we can confirm that they are all fully functional. The heaters in the hall and living area have different settings to the ones in the bedrooms, perhaps this caused the issue. We will update the usage instructions for these in our information booklet.
The balcony area is quite small and has high railings as a safety feature. It is however a great benefit for letting in the sea air and also for any guests who wish to smoke. Chairs can carried from the living area on to the balcony and it comfortably accommodates 2-3 people. The door from the living area opens fully on to the balcony. Internet access is not provided as getting a good connection in the rural area can be difficult and many of our guests bring their own dongle or use their phones. There is also free WiFi available in the foyer and bar of the hotel next door. As you were our first guest of the summer season, you will have had the benefit of the spring clean and newly painted bedrooms which were completed two weeks prior. We hope you will not hesitate in joining us for a holiday again in the future.
This response is the subjective opinion of the management representative and not TripAdvisor LLC.